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63 posts

Master Geek


# 236182 22-May-2018 13:53
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I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?


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281 posts

Ultimate Geek
Inactive user


  # 2020369 22-May-2018 13:54
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Came here to see if anyone else was posting about it.

Yes, I have noticed the same problem. I'm in Christchurch on Spark VDSL.

23 posts

Geek


  # 2020370 22-May-2018 13:55
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I have the same problem. It has been playing up for about 30 min now.


 
 
 
 


179 posts

Master Geek


  # 2020371 22-May-2018 13:55
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I just had a Spark customer call about this issue. It only seems to affect websites that are hosted offshore, so perhaps there's an issue at an upstream provider.


5800 posts

Uber Geek

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# 2020383 22-May-2018 13:57
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isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

 

@isphell

 

You should add information like date / time issue started

 

John


6615 posts

Uber Geek
Inactive user


  # 2020385 22-May-2018 13:58
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Linux:

 

isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

 

@isphell

 

You should add information like date / time issue started

 

John

 

 

 

 

And trace routes :)


1479 posts

Uber Geek

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  # 2020388 22-May-2018 14:02
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isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

I noticed an issue here as well - Arstechnica cannot load. I originally thought it might have been an issue with the wifi connection but I've gone for old fashioned cable to the router and the same issue appears as well.

 

Edit: Strange, the issue doesn't appear to impact Spark's mobile network - arstechnica loads fine on my mobile using my mobile connection.





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone XS Max 256GB
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key
Services: YouTube Premium, Wordpress, Skinny Mobile and Broadband, G Suite

 


4303 posts

Uber Geek

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  # 2020389 22-May-2018 14:02
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We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


 
 
 
 


170 posts

Master Geek


  # 2020393 22-May-2018 14:08
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Talkiet:

 

We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N

 

 

An update to the Spark Outages pages would be helpful :)


50 posts

Geek


  # 2020396 22-May-2018 14:13
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I'm also having issues, Auckland VDSL.

 

 

 

C:\>tracert facebook.com

 

Tracing route to facebook.com [157.240.8.35]
over a maximum of 30 hops:

 

1 1 ms 1 ms 1 ms 192.168.1.254
2 1259 ms 694 ms 396 ms 122-58-248-1-vdsl.bb.spark.co.nz [122.58.248.1]
3 6 ms 5 ms 5 ms mdr-ip24-int.msc.global-gateway.net.nz [122.56.116.6]
4 7 ms 6 ms 6 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 * * * Request timed out.
6 33 ms 29 ms 30 ms ge-2-3-0.lebr8.global-gateway.net.nz [203.96.120.65]
7 * * * Request timed out.
8 33 ms 31 ms 29 ms 32934.syd.equinix.com [45.127.172.39]
9 30 ms 29 ms 30 ms po102.psw02.syd2.tfbnw.net [157.240.46.99]
10 * * * Request timed out.
11 29 ms 29 ms 29 ms edge-star-mini-shv-01-syd2.facebook.com [157.240.8.35]

 

Trace complete.


8 posts

Wannabe Geek


  # 2020397 22-May-2018 14:13
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engedib:

 

Talkiet:

 

We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N

 

 

An update to the Spark Outages pages would be helpful :)

 

 

 

 

I'm sure an update is underway but if it's like most places, the wheels turn slowly.  :)

 

I mainly jumped on here to see if anyone else was having an issue and it was a bonus to see it's a known issue and being worked on.  Thanks!


595 posts

Ultimate Geek

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  # 2020398 22-May-2018 14:13
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Having same issue, seems to be international, adsl and fibre in different parts of the country

 

trace to 198.41.0.4

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.xxx.xxx - 0 | 21 | 21 | 0 | 0 | 0 | 0 |
| 125-236-192-9.adsl.xtra.co.nz - 0 | 21 | 21 | 1 | 3 | 11 | 4 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae8-10.akbr6.global-gateway.net.nz - 0 | 21 | 21 | 11 | 12 | 19 | 13 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae2-10.sgbr4.global-gateway.net.nz - 0 | 21 | 21 | 35 | 36 | 45 | 35 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae-11.r31.tokyjp05.jp.bb.gin.ntt.net - 0 | 21 | 21 | 144 | 145 | 150 | 145 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
|ce-0-13-0-2.r02.tokyjp05.jp.ce.gin.ntt.net - 0 | 21 | 21 | 145 | 146 | 147 | 146 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|


defiant
1071 posts

Uber Geek

Lifetime subscriber

  # 2020399 22-May-2018 14:15
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No issue here on Spark fibre in Wellington


1479 posts

Uber Geek

Subscriber

  # 2020400 22-May-2018 14:16
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nas:

 

No issue here on Spark fibre in Wellington

 

 

Try loading arstechnica.com





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone XS Max 256GB
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key
Services: YouTube Premium, Wordpress, Skinny Mobile and Broadband, G Suite

 


50 posts

Geek


  # 2020402 22-May-2018 14:17
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Took so long to remember my password and past that traceroute in there's already been replies... oh wells, at least its been looked into.


138 posts

Master Geek


  # 2020403 22-May-2018 14:18
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Glad I’m not the only one thought my pc got a virus

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