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13 posts

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Topic # 236404 31-May-2018 15:51
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Good day all

 

Can anyone advise if there is a way to export a users email (complete with reasonably extensive subfolder structure) out of Xtra Mail webmail portal to say a PST file, where I can then import to Outlook? 

 

 

 

thanks

 

frank


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2853 posts

Uber Geek
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  Reply # 2026352 31-May-2018 16:19
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Just load you preferred mail client and add the account. An then copy them to a PST if its outlook itself. You aren't restricted to webmail

 

You can choose Imap (live copies local and on server incl read status) or pop3 (download to client and delete from server unless specified not to)




13 posts

Geek
+1 received by user: 2


  Reply # 2026357 31-May-2018 16:31
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Hi Oblivian

 

 

 

Unfortunately it's not as simple as that.  The user has quite a lot of sub folders in the Xtra Mail web client environment which theyve built up by using only this for a few years.  When I add the account in Outlook (which is easy and works) it does not replicate or recognise the sub folder structure at all, only the top level Inbox itself....   What I need is an ability to say, export the whole mail folder structure as a PST, just as you would if you were backing up outlook or changing computers or whatever.....

 

any ideas?

 

thanks

 

frank

 

 


2853 posts

Uber Geek
+1 received by user: 303


  Reply # 2026361 31-May-2018 16:37
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frankmachine:

 

Hi Oblivian

 

 

 

Unfortunately it's not as simple as that.  The user has quite a lot of sub folders in the Xtra Mail web client environment which theyve built up by using only this for a few years.  When I add the account in Outlook (which is easy and works) it does not replicate or recognise the sub folder structure at all, only the top level Inbox itself....   What I need is an ability to say, export the whole mail folder structure as a PST, just as you would if you were backing up outlook or changing computers or whatever.....

 

any ideas?

 

thanks

 

frank

 

 

 

 

Dont use the automatic add acct (pop). Use manual. And choose imap.

 

  • Incoming Mail Server: imap.xtra.co.nz
  • Incoming port: 993 (SSL)
  • Outgoing server: send.xtra.co.nz
  • Outgoing port: 465 (SSL)
  • Username: Your full email address, eg, joe.bloggs@xtra.co.nz

It will sync the same as the server incl subfolders.

 

 




13 posts

Geek
+1 received by user: 2


  Reply # 2026421 31-May-2018 17:50
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ah of course IMAP, yes that'll probably work.  dont much like IMAP for its behaviour in Outlook, but yes it will work.. thanks so much..


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