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144 posts

Master Geek
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Topic # 238128 4-Jul-2018 11:19
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Just trying to get a definitive answer here - Hopefully someone from Spark who actually knows what they are talking about is watching :)


I have a client who due to having an office in a near literal black whole is now running Rural broadband to give pretty reasonable speeds. They have an ADSL they use for their VOIP phones and I suggested leaving that dedicated for the VOIP as they were obviously having VOIP call quality issues when the connection was shared (Who would have predicted that?  ;)  )


Then I discovered the issue with CGNAT on these connections.

My question is is there really no way for Spark to offer a static IP on this? I actually have a client running a Spark 4G connection where they were specifically told they had a static IP (I didn't request it and they don't actually need it there due to the way they operate everything is cloud based) and I can't see any reason to give a static IP unless you can setup Port Forwarding.


I rang customer service and was told outright it can't be done but I suspect the answer was not quite correct - It may be correct for the plan they are on but there must be a service / offering for a 4G Broadband connection without CGNAT??


I have spoken to Netspeed and they can do a 3G/4G 200GB plan for $160 per month with static IP and no CGNat but they use Vodafone as their provider and Spark seems to have the better coverage at the site (Although both are very fringe).


Can anyone give a definitive answer on whether Spark have a service that is 3G/4G broadband without NAT short of putting a Spark Sim in a 4G router and paying mobile plan prices for Data?


Its crazy when Spark are actively calling people (home users) and telling them that Wireless broadband is brilliant and more convenient that getting Fibre installed and selling it to them - I know not many home uses need port forwarding but I can only imagine Console Gaming would be dreadful between the latency and effectively double-nat? I can't comment for sure if its Spark or a 3rd party marketting company but I know of one client and my wifes grandfather both sold 4G wireless broadband even though Fibre had just been installed in their street.

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15 posts

+1 received by user: 3

  Reply # 2049090 4-Jul-2018 15:54
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Success !!


I applied for a static IP and that came thru really quickly. The confirmation email from SPARK reminded that need to off/on the router. It then picked up the assigned IP address and the port forwards I created in the router work immediately.


many thanks for all the useful comments. hope this helps some one else.


kind regards






ps: when our workshop cradlepoint comes back from loan I will test it with the SIM from the Huawei and report back.

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