Twitch live streams not loading on Spark.

Forums › Spark New Zealand (including Skinny and BigPipe) › Twitch live streams not loading on Spark.

1 | 2

Talkiet

4786 posts

Uber Geek

Trusted

#2049987 5-Jul-2018 17:28

The issue has been escalated to the appropriate level. It's not affecting all customers (I was able to stream some buttery smooth 1080p60 just now and earlier today) but clearly there's something going on.

I'll let you know when I hear something.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

hio77

'That VDSL Cat'
12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

Subscriber

#2050049 5-Jul-2018 19:21

Linux:

hio77 should have a look as well

John

Had to wait till i got home to properly test this - i really didn't want to mess with my vpn routing rules to force anything.

as Neil has pointed out, as only affecting some connections, unfortunately? this isn't affecting mine. twitch is butter smooth.

infact better than butter. it's pegging instantly on each chunk at 1080p60. less time to full buffer than Vodafone link.

Network isn't my thing. anything like this i'll end up passing to the other fine folk around here as they are closer to the solution than I.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

gathixpower

39 posts

Geek

#2050063 5-Jul-2018 20:02

Thanks for the reply and help guys.

It seems to be sorted now (on Spark), hopefully the guys on BigPipe also have it resolved.

Cheers

littlehead

214 posts

Master Geek

#2050202 5-Jul-2018 23:05

I'm on Bigpipe and had the Twitch issue. It has been "fixed" by them removing my static IP. Hopefully just a temporary measure, even though I don't really need one anymore.

I kinda had an inkling that it was something to do with that, I have had issues on Bigpipe before that required them to re-issue me new static IP's twice previously I think.

hio77

'That VDSL Cat'
12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

Subscriber

#2050203 5-Jul-2018 23:10

littlehead: I'm on Bigpipe and had the Twitch issue. It has been "fixed" by them removing my static IP. Hopefully just a temporary measure, even though I don't really need one anymore. I kinda had an inkling that it was something to do with that, I have had issues on Bigpipe before that required them to re-issue me new static IP's twice previously I think.

Nothing todo with having a static ip at all directly.

indirectly, will be that there was? an issue with the routing to that subnet.

Routing for such a large isp isnt binary. ip ranges are scattered and it could just be one "block" that has the issue.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

rugrat

3087 posts

Uber Geek

Lifetime subscriber

#2050228 6-Jul-2018 01:10

Working here to on Spark. Thanks.

1 | 2