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Topic # 240219 27-Aug-2018 11:51
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I'm considering 0900 for an upcoming project and interested to know what the current state of the service is?

 

Is usage increasing / decreasing and by how much?

 

Is availability to 0900 still good (unrestricted) with increasing mobile usage and VoIP plans or do most businesses / services simply block it?

 

Spark seems to have the exclusive monopoly on the service or are there any viable alternatives? International premium numbers?

 

I enquired a few weeks ago directly to Spark and haven't heard anything back.

 

The online 0900 order forms have been dead for at least that long.

 

Is this their way of quietly beginning to kill off the service or are there developments on the roadmap?


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'That VDSL Cat'
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  Reply # 2079638 27-Aug-2018 12:03
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That link is weird.

 

 

 

looking on my end, it's not a grandfathered service. i suspect a link just hasn't been updated correctly.

@WheelBarrow01 is likely a little more closer to the use of this service than I, He may know more.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2079644 27-Aug-2018 12:05
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Sparks #1 customer for 0900 numbers = Trademe?

 

But seriously I have never and would never ring one.


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  Reply # 2079676 27-Aug-2018 13:04
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hio77:

 

That link is weird.

 

 

 

looking on my end, it's not a grandfathered service. i suspect a link just hasn't been updated correctly.

@WheelBarrow01 is likely a little more closer to the use of this service than I, He may know more.

 

 

[Insert joke about Wheelbarrow01 moonlighting in 0900 adult entertainment here.... wink]

 

But seriously, I have only been supplied this link which is most likely the same as the one you are having trouble with.

 

I understand that Spark is the only provider of 0900 numbers at this time, and there are no plans to retire the service. I couldn't tell you if usage is increasing or decreasing as I don't know anyone who has access to such data sorry.

 

My inquiries today have established that there is a known issue with the 0900 order form page on our website. There is currently a fix underway for this. I am unsure why it has been down for so long but I've been advised it should be resolved soon. I have requested more information, and will post it here when I receive a further response.





The views expressed by me are not necessarily those of my employer Spark NZ Ltd


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  Reply # 2080491 28-Aug-2018 22:09
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Struggling to see the use case of an 0900 number nowdays.

My understanding of how 0900 number billing works, is that the call cost is only calculated after the call has finished. Meaning that you can't call 0900 numbers from prepay connections or postpay connections with strict credit limits.

Unless billing systems have improved so a 3rd party Telco can query Spark for the per minute cost of connecting a 0900 call, as the call is being dialled. So the originating Telco can then calculate wether to connect the call, and if so. When should the call be cut off for reaching the callers credit limit.





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  Reply # 2080506 28-Aug-2018 23:25
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So few people can ring them now that a lot of people are no longer with a landline and have prepay or company mobiles that this as the only way to interact with a business would be as foolish as advertising an 0800 number and not accepting mobile calls.

 

Surely the same thing can be done thru a SMS code if you want to be able to take casual payments from people? That will work for everyone, prepay and post paid.





Richard rich.ms

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  Reply # 2080523 29-Aug-2018 03:35
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Calling to 0900 is blocked on 2talk.

Personally, I would never, and have never, called a 0900. Really never understood people who do.. was it trademe that had 0900 for support?

To me it just screams dodgy.

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  Reply # 2082008 31-Aug-2018 18:15
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Look at what is happening here, there and everywhere...

 

Joe Public is not willing to pay for advice (whatever) any more.

 

It's all about free stuff.





#deletefacebook


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