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  Reply # 2104206 10-Oct-2018 07:42
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Hmmmm, might be good for my Mum who hardly uses the internet but can only get ADSL.

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  Reply # 2106095 11-Oct-2018 10:17
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Here is the official release, just received:

 

 

Spark is launching the first broadband plan in New Zealand that flexes the price you pay based on your monthly usage. Called the Unplan, it gives you the freedom to use more, and savings when you use less.

 

Spark is also shaking things up by giving customers the choice on whether they include entertainment on their broadband plan by introducing a version of the Unplan that includes the best in global entertainment, called Unplan Entertainment.

 

Why will Kiwis like the Unplan? Because sometimes it’s winter, and all you want to do is curl up on the sofa and enjoy nights of TV and movie marathons. But then suddenly it’s summer and you’re away at the weekends, enjoying BBQs and days at the beach with friends and families and your broadband starts to feel a little unloved. Or take another scenario: you use about the same amount of data each month – but then the family comes to stay and your data use goes through the roof.

 

Historically, broadband plans haven’t accommodated for the variability of real life, and customers have had two choices: buy a capped plan (and risk running out of data or paying for more) or buy an unlimited plan (and sometimes pay for more data than you need).

 

The Unplan solves that conundrum. It gives customers as much data as they need for a fixed price, giving them peace of mind and cost certainty. But customers also get the benefit of a discounted pricing in months when their data usage falls below 60GB or between 60GB and 120GB.

 

Joe Goddard, Consumer tribe lead says, “We think it’s a fairer way of offering broadband, as it reflects our customers’ needs. This is the first broadband plan in New Zealand that flexes to reflect customers’ data usage – and it has the potential to save our customers a lot of money. It’s also the first plan that’s only available on new generation broadband options (wireless broadband and fibre).”

 

Spark customers also said they wanted choice when it came to value-added entertainment services. So, from today, customers who want to access the best in global entertainment can opt for the Unplan Entertainment. Unplan Entertainment also has three pricing tiers based on your usage and includes Lightbox for the life of your plan, and Netflix for 6 months.

 

Goddard explains, “We wanted to launch a broadband plan that offered benefits to all our existing Spark customers. The Unplan offers potential money back in the pocket every month to everyone on the plan. We’d prefer to give money back to all our customers and build customer loyalty through this innovative plan, rather than spending money on joining discounts and giveaways to encourage new customers to join Spark.”

 

Finally, it’s worth noting that this is the first significant mass-market proposition that Spark has launched since the business changeover to Agile. This project has benefited from a more customer-centric approach and demonstrated an improvement in the company’s speed to market following the adoption of Agile ways of working.

 





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  Reply # 2106209 11-Oct-2018 13:19
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quickymart: Hmmmm, might be good for my Mum who hardly uses the internet but can only get ADSL.

This is only fibre and wireless where applicable at this stage.




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  Reply # 2106335 11-Oct-2018 15:50
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quickymart: Hmmmm, might be good for my Mum who hardly uses the internet but can only get ADSL.

 

 

Try and get them to move to wireless, if possible i moved some time back and so dont regret it .... a few times Spark has asked if i want to move to Fibre but due my data use and the download/upload speeds im more than happy.

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  Reply # 2106340 11-Oct-2018 15:53
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This went live early this morning (i saw it just after 12 on mobile ) 





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  Reply # 2106385 11-Oct-2018 16:28
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I would move over (from Bigpipe), as I don't think I use that much data, but it is 50/20 isn't it (FibreBASIC)? I quite like 100.

 

Why do they have to cheap out on this?


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  Reply # 2106386 11-Oct-2018 16:35
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trig42:

 

I would move over (from Bigpipe), as I don't think I use that much data, but it is 50/20 isn't it (FibreBASIC)? I quite like 100.

 

Why do they have to cheap out on this?

 

 

on chorus, Yes it's 50/20.

 

You can get Fibre 100 for 10$ more.





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  Reply # 2106389 11-Oct-2018 16:41
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trig42:it is 50/20 isn't it (FibreBASIC)?

 

 

50/10


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  Reply # 2106391 11-Oct-2018 16:44
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@hio77 how accurate is the Broadband ( Fibre)history shown on the Spark App? According to the App my average monthly would be around 1 TB per month with a peak of around 1.8TB per month





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  Reply # 2106392 11-Oct-2018 16:45
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MikeB4:

 

@hio77 how accurate is the Broadband ( Fibre)history shown on the Spark App? According to the App my average monthly would be around 1 TB per month with a peak of around 1.8TB per month

 

 

It's accurate.

 

Cheers - N

 

 


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  Reply # 2106396 11-Oct-2018 16:47
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MikeB4:

 

hio77 how accurate is the Broadband ( Fibre)history shown on the Spark App? According to the App my average monthly would be around 1 TB per month with a peak of around 1.8TB per month

 

 

 

 

The app shows exactly what it's reported by the backend systems.

 

As i understand it since our lift of systems that count usage it's accuracy has only improved.

 

Put simply, what it says is correct.

 

 

 

@cbrpilot could speak to the accuracy alot better than i.





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  Reply # 2106397 11-Oct-2018 16:47
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Talkiet:

 

MikeB4:

 

@hio77 how accurate is the Broadband ( Fibre)history shown on the Spark App? According to the App my average monthly would be around 1 TB per month with a peak of around 1.8TB per month

 

 

It's accurate.

 

Cheers - N

 

 

 

 

Holy #$$##@ where does it all go? I am going to blame my wife I couldn't possibly use that much





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  Reply # 2106422 11-Oct-2018 18:03
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I assume this doesn't do anything for me? (1TB monthly usage on Gigabit Fiber)


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  Reply # 2106424 11-Oct-2018 18:08
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jeeg:

 

I assume this doesn't do anything for me? (1TB monthly usage on Gigabit Fiber)

 

 

Totally depends on what you have on your plan, but assuming your not into the netflix and lightbox deal, you may move to a plan that isn't as expensive due to the Entertainment Value adds.

 

 

 

Does give you the benefit of a reduced price if you ever have a light month.





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  Reply # 2106442 11-Oct-2018 18:27
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keepexploringnz:
quickymart: Hmmmm, might be good for my Mum who hardly uses the internet but can only get ADSL.
Try and get them to move to wireless, if possible i moved some time back and so dont regret it .... a few times Spark has asked if i want to move to Fibre but due my data use and the download/upload speeds im more than happy.

 

She can't get good wireless signal where she is, but her copper landline works fine. If I was going to migrate her to anything it would an NGA fibre connection. One day...


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