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62 posts

Master Geek
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Topic # 242326 22-Oct-2018 11:49
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Any of the guru's know if there is a issue with connectivity to the US at the mo ? Play D3 on the US servers, usually 200-250ms, but at mo is 750-2000ms.. started yesterday. Aus servers OK, but is a ghost town .. Used a trace route program to ping the servers in the US, and interestingly got the same 200-250ms I see normally ?

 

On Spark UFB 100/30

 

Cheers Chris


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'That VDSL Cat'
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  Reply # 2112157 22-Oct-2018 11:56
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Is it only on D3 your noticing this?

 

 

 

I'm not aware of any particular issue, graphs here are looking solid.





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62 posts

Master Geek
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  Reply # 2112160 22-Oct-2018 12:01
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Tried to upload an image of a trace route.. seems to be a weak link ?

 

 

And yes seems to be D3 specific, though may not notice latency streaming etc ?


'That VDSL Cat'
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  Reply # 2112165 22-Oct-2018 12:13
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That traceroute looks normalish.

 

The loss on mdr is normal, It's a edge router where ICMP is heavily de-prioritize. If it was causing issues, you would see the same loss carried on through all the follow on hops.

 

 

 

I'm not sure you are tracing to a US server there. takes an interesting path. May just be badly named rdns though.

 

ICMP latency seems on point - for reference is sitting at 250ms on Vodafone.

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2112167 22-Oct-2018 12:15
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those servers will de-prioritise ICMP packets so its common to loose them there or have high pings there.

 

 

your unlikely to have a 100/30 plan either



62 posts

Master Geek
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  Reply # 2112170 22-Oct-2018 12:24
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so in game @ 750+ ms, and out of game at 250 ish.. game issue ?

 

The IP address is out of a support post on blizz website to identify latency issues, so assume right..


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Ultimate Geek
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  Reply # 2112174 22-Oct-2018 13:12
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I'm also noticing high ping (5k+ ms) issues with WoW when I get sharded on US servers. However, when I do a traceroute the results come back normal.


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Ultimate Geek
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  Reply # 2112633 23-Oct-2018 11:02
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Heres the WinMTR result to a WoW server in Texas. I got it from the list here https://whirlpool.net.au/wiki/wowserverips

 


'That VDSL Cat'
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  Reply # 2112635 23-Oct-2018 11:10
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i don't play wow or D3, but overwatch last night on US servers was as low as 140s ingame...





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




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Master Geek
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Reply # 2112637 23-Oct-2018 11:14
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Performance back to usual as of last night.. had a similar occurrence when first swapped from VF to Spark.. Wondered if I had made a bad mistake shifting, but a day later all good.. Hoping just a random event..

 

 

 

Cheers for the interest.laughing


304 posts

Ultimate Geek
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  Reply # 2112648 23-Oct-2018 11:38
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I did WinMTR test on all servers, seems like only Texas server is giving me packet loss. All other US WoW servers are fine.


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