hio77: Now that customer sounds like they are on the same olt Steve... Last 3 months for all of those.?

Steve is right. Nobody can predict it. Fibre is generally 99% uptime generally a fault maybe every few years compared to copper being closer to multiple a year on average.

As noted before, the optical test has confirmed issue every time it was down due to that..

Thanks for the info.
So if there are issues with the optical, I assume they (Chorus) need to send out a Tech to fix it.

In your cases Chorus would have sent a tech to the exchange to fix the issue.

There is absolutely no reason for a truck roll to your premises because there is nothing wrong there.


OK, good to know.