your email adress is being actively targeted, thats your issue, not Sparks
My Gmail a/c gets more spam than my @xtra email a/c. By a wide margin.
IF the issue is mainly with YOUR EMAIL ADRESS , its totally unrealistic to expect @xtra to change their global spam filter setup just for your benefit.
Some spam will allways get through . Some weeks there will be more than others.
There is no magic wand to be waved to detect all spam , especially if it comes from legitimate email a/cs that have been hacked into .
Reducing spam further means getting considerably more legit email blocked.
You cant have it both ways. Pick one . How soon we forget all the complaints of xtras spam filter blocking too much legitimate email.
I will admit that the spam filter should be able to detect email spoofed as @xtra senders and at least move it to the spam folder .
That's interesting and helpful to me. Sounds fair.
When spam does get through, I go to the xtra webmail site and do two things - blacklist the sender and click on 'spam'.
What I don't understand is that some of the attempts to blacklist show as 'already in your backlist'. If that's the case, how come they get through?