I have changed my plan to fibre max (which by the way took a week I don't know why). I did it online. So yesterday I finally got my email notification that my plan's been changed. I was so looking forward to go home and speedtest the new plan. On my phone connected to wifi ranged 30-60mbps which is something I've already had when I was 100mbps plan. Upload has gone up though as I used to only have 20mbps. Now I can get 30-60mbps.
Steps I have done:
1. Restart modem and ONT (even waited 30minutes). Did this twice.
2. Checked my wired devices (TV, laptop, etc) and all my wireless devices. Still the same. Never received a result over 60mbps.
I really want to single out the problem by using wired connection, use only one device and shut down everything. However, this is not how I intend to use this so maybe not. I expect to at least go over 100-200mpbs.. but nowhere close.
Can anyone please help me figure out what I am doing wrong or what has Spark not done?