Does this mean that Spark will roll out VoLTE soon??

Forums › Spark New Zealand (including Skinny and BigPipe) › Does this mean that Spark will roll out VoLTE soon??

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'That VDSL Cat'
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#2362805 29-Nov-2019 12:30

aspett:

Does this rollout mean one will not be able to receive calls when on 3G?

3G Voice isnt going anywhere. Ideally voice usage migrates over to LTE however :) It's better for you as an end user and if it reduces load enough for carriers to look at moving some of their 3G Carriers into 4G that's only going to be better for everyone.

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OutdoorPS

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#2372148 11-Dec-2019 00:11

Just a query. If we have international Android 9 handsets that have VoLTE capability, is there any reason in principle that these cannot work on Spark VoLTE if the sim is registered? I ask because I had a long chat to Spark's overseas helpdesk who refused to register VoLTE on one of our accounts because they insisted the handset was not capable. Is there a genuine technical reason that the latest offshore handsets cannot be registered?

hio77

'That VDSL Cat'
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#2372151 11-Dec-2019 00:36

OutdoorPS:

Just a query. If we have international Android 9 handsets that have VoLTE capability, is there any reason in principle that these cannot work on Spark VoLTE if the sim is registered? I ask because I had a long chat to Spark's overseas helpdesk who refused to register VoLTE on one of our accounts because they insisted the handset was not capable. Is there a genuine technical reason that the latest offshore handsets cannot be registered?

No. However it is possible the offshore handset wont have the carrier bundle to say VoLTE should be turned on.

Flick me details i'll ask the team to have a look.

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jalvares

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#2378300 19-Dec-2019 10:11

I have a Nokia 8.1 DS and the specs suggest that it supports VoLTE and VoWifi. I use Skinny mobile services.

Would there be a possibility of getting VoLTE on Skinny for Nokia 8.1

Not sure how this works, I am not finding any clear info on this.

gajan

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#2378516 19-Dec-2019 13:20

We’re still working on Skinny, so not right now. In terms of your handset will depend on where it was sourced from. Generally if it’s from Skinny/Spark it will get the required updates to enable it when ready.

My comments and remarks are not necessarily of my employer.

Sundr0p

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#2378635 19-Dec-2019 16:08

with the Android 10 update i can finally see the VoLTE options and icons on my S10 now.

samsung NZC firmware https://www.sammobile.com/samsung/galaxy-s10/firmware/SM-G973F/NZC/

jalvares

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#2378682 19-Dec-2019 18:16

Are you on Skinny?

Linux

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#2378685 19-Dec-2019 18:28

jalvares: Are you on Skinny?

Who?

CNZ

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#2401540 19-Jan-2020 00:41

Late to the party but for anyone on Dual sim Samsung Note 9. Good luck I'm stuck with some phantom error not sure if it's because this is a HK market phone or the software doesn't know that spark supports volte but 2degrees wifi calling works fine on non NZ firmware.
Even went as far as decompiling the NZ note 9 firmware and botching to the os with no change.
Maybe it's a bug and the Android 10 update might fix it
(Device SM-N9600 Note 9 snapdragon)

sbiddle

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#2401550 19-Jan-2020 07:42

VoLTE requires specific firmware support to work. It's one if the reasons why it truly is a terrible solution for a problem.

CNZ

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#2401551 19-Jan-2020 08:38

Hopefully they make it "native" like current 3G calling but it's a bit wierd that 2Degrees Wifi Calling works fine even though I have been told it requires their firmware as well.
I'm going to HK soon so if VOLTE works on a local sim while I'm there I can conclude it's a firmware issue

user2

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#2402355 20-Jan-2020 13:37

Since Jan 16th evening, I noticed VoLTE becoming available on my Huawei Nova 5T (didn't buy it from Spark).

So far so good 😎.

nickb800

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#2424321 20-Feb-2020 08:54

Is it likely that VoWIFI will come to Spark MVNOs (thinking Orcon in particular)? Obviously Skinny would come first

jalvares

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#2424344 20-Feb-2020 09:49

nickb800:

Is it likely that VoWIFI will come to Spark MVNOs (thinking Orcon in particular)? Obviously Skinny would come first

Yes, Skinny would come first. But VoWifi is a faraway thing, as VoLTE is still not completely deployed. Not to forget the phones supported by carriers are very limited at present.

chevrolux

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#2424357 20-Feb-2020 10:19

So I've got a Spark supplied Galaxy Note 10, latest software update, etc. VoLTE is enabled.

Still dropping back to 3G when making calls. Never seen the VoLTE symbol.

What should I be checking?

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