Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19


'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2349756 7-Nov-2019 20:20
Send private message quote this post

Hemi88: Is anyone else lost fibre just stopped and Los light flashing

 

That sounds like a fibre fault. I'd chat with the helpdesk :)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


47 posts

Geek


  # 2349759 7-Nov-2019 20:23
One person supports this post
Send private message quote this post

hio77:

Hemi88: Is anyone else lost fibre just stopped and Los light flashing


That sounds like a fibre fault. I'd chat with the helpdesk :)

got someone coming to look into it

 
 
 
 


394 posts

Ultimate Geek


  # 2349950 8-Nov-2019 07:57
Send private message quote this post

hio77:

 

Tel69:

 

What the Heck?
I just had to have my HG659b replaced because it refused to connect to the internet. (Ont connectivity confirmed, modem connectivity strangely not)
But I get a HG659b to replace it, :D

 

 

we had an issue there so switched back to hg659b for replacements for a bit.

 

replacing with 659bs isnt anything too wrong though. they work just aswell, just dont have the awesome wifi of these.

 

 

 

 

Will I be sent the new Modem for my new Fibre Connection though?




'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2349990 8-Nov-2019 08:36
Send private message quote this post

steve2222:

hio77:


Tel69:


What the Heck?
I just had to have my HG659b replaced because it refused to connect to the internet. (Ont connectivity confirmed, modem connectivity strangely not)
But I get a HG659b to replace it, :D



we had an issue there so switched back to hg659b for replacements for a bit.


replacing with 659bs isnt anything too wrong though. they work just aswell, just dont have the awesome wifi of these.



 


Will I be sent the new Modem for my new Fibre Connection though?


Long as you requested a modem and you ordered it after we started this modem absolutely




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


20 posts

Geek


  # 2350735 9-Nov-2019 13:44
Send private message quote this post

Hi have had this modem for 2 months and it is great does anyone know if you can use the usb to connect external storage and acess it? only cam with quick setup guide also our firmware is

 

 

 

 

v6.00.13 build01

 

 

 

 

 is that up to date how do I check and we still have spark fon showing after rebooting, any help would be great thanks




'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2350738 9-Nov-2019 13:46
Send private message quote this post

Give it a factory reset and things will be a bit smoother.

As for USB storage, it's not a supported feature but yes it does work.
I've requested a few improvements are made there.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


20 posts

Geek


  # 2350740 9-Nov-2019 13:56
Send private message quote this post

Thanks for that will give it a try, does it automatically do its firmware updates as I cannot find anything about them cheers


 
 
 
 




'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2350742 9-Nov-2019 14:05
Send private message quote this post

Benji23:

Thanks for that will give it a try, does it automatically do its firmware updates as I cannot find anything about them cheers


Yes. They are pushed out from our platform. Your on the latest current one.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


20 posts

Geek


  # 2350743 9-Nov-2019 14:10
Send private message quote this post

Sweet thank you


88 posts

Master Geek


  # 2351546 11-Nov-2019 12:45
Send private message quote this post

Hi 

 

i called into the Alexandra Spark store to order a new smart modem but they advised me they don't work on VDSL 

 

i checked Spark online it says ADSL/VDSL is supported 

 

can anyone advise me please

 

Pete


5777 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2351549 11-Nov-2019 12:48
Send private message quote this post

beehappy:

 

Hi 

 

i called into the Alexandra Spark store to order a new smart modem but they advised me they don't work on VDSL 

 

i checked Spark online it says ADSL/VDSL is supported 

 

can anyone advise me please

 

Pete

 

 

@beehappy if the SparkNZ site advises it supports VDSL then it does, I would go back to the store and correct them




'That VDSL Cat'
11490 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2351648 11-Nov-2019 14:17
Send private message quote this post

beehappy:

Hi 


i called into the Alexandra Spark store to order a new smart modem but they advised me they don't work on VDSL 


i checked Spark online it says ADSL/VDSL is supported 


can anyone advise me please


Pete



This is a tad confusion over an informer that has gone out to agents.

There is a unique condition of linecards on adsl that fail to sync. The newer firmware fixes this however until all our stock is updated we aren't keen to risk it (so offering hg659b in this case)




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


88 posts

Master Geek


  # 2351676 11-Nov-2019 15:16
Send private message quote this post

" This is a tad confusion over an informer that has gone out to agents.

There is a unique condition of linecards on adsl that fail to sync. The newer firmware fixes this however until all our stock is updated we aren't keen to risk it (so offering hg659b in this case) "

 

 

 

Hi

 

Thank you for clearing that up I have borrowed a new Spark Huawei modem off a neighbour (His family supplied another one)  and will wait for the updated Smart modem as we want band steering etc 

 

many thanks Pete


20 posts

Geek


  # 2352708 13-Nov-2019 11:05
One person supports this post
Send private message quote this post

Hi my external storage is now being recognised and able to be used from multiple sources thanks


4 posts

Wannabe Geek


  # 2354387 15-Nov-2019 17:55
Send private message quote this post

Just had one of these installed, with fibre. A couple of questions - 

 

1. I have been using a ubiquiti AP (much better than the old huawei modem, for WIFI). Will continue to do so. Do I even need this modem - can I plug my ubiquiti AP straight into the (chorus) ONT?

 

2. Can I plug a hard drive into the Spark Smart Modem? (I could plug a small drive into the old, huawei modem; but not a decent sized hard drive. Easy way to get some network storage?).

 

Sorry if these are off topic, I'll try to get answers directly from Chorus if they answer the phone...

 

Thanks

 

Gavin


1 | ... | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.