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129 posts

Master Geek


  #2485244 17-May-2020 16:14
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second drop 1.5 hours since the last.

 

No Mesh, No USB drive.

 

Are these units reliable on the current firmware?

 

 

 

thanks


676 posts

Ultimate Geek


  #2485247 17-May-2020 16:22
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jesterpaul:
grolschie:

 

I'm getting intermittent internet dropouts. The devices say "no internet" for a bit and then are fine. The WiFi connection is constant though. Log shows nothing. 

 

 

 

Router version: v6.00.15 build05
Mesh version:  1.00.04

 



Do you have an external drive attached to your modem? Mine does exactly this if I do, and have file sharing enabled,. As soon as I disable that, the connection stabilises

 

 

 

Not yet. I was thinking about attaching one. Hmmm....


 
 
 
 


676 posts

Ultimate Geek


  #2485812 18-May-2020 19:02
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grolschie:
hio77:

 

Yeah, i can see what you mean.

 

 

 

I've got a feeling it's trigging UDP loopback protection, but i'll ask that it's checked. 

 



Thank you.

 

 

 

It's also affecting other apps. Panasonic's "TV Remote 2" cannot find our TV when connected to the Mesh unit. It must be doing a similar UPnP/SSDP search to find the TV.


279 posts

Ultimate Geek


  #2485928 18-May-2020 22:05
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My smart modem is on release 6.00.15
mesh unit build is 1.00.04

134 posts

Master Geek


  #2486454 19-May-2020 16:03
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Has anyone got a link to the newer firmware as even the Bigpipe one keeps dropping Wifi randomly.

 

Contacted Bigpipe technical support and they sent me a template response.


134 posts

Master Geek


  #2487400 20-May-2020 20:56
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BigPipeNZ:

SkinnySquad:


We're 100% on board with improving WiFi performance for our customers. Keep an eye out. ;)



+1 :P


Hi @BigpipeNZ can ask your technical team to have a look at this thread because I'm facing similar issue and they have told me wifi isn't under support coverage.

137 posts

Master Geek


  #2487423 20-May-2020 22:33
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Can anyone tell me how to set up my Smart modem as just a wireless AP? Do I just switch off the DHCP server and NAT function?

 

My Solar system has been unable to send data through to the central server, and I am starting to think it may be the modem at fault, as the solar IP was there but has disappeared again, and other devices are disconnecting. I have my old Edgerouter X that I could put back in the circuit to check.

 

If I reconnect my ER-X to the ONT, and then connect up the Smart modem to the ER-X with DHCP and NAT switched off, will it work just as an AP, and let the ER-X take over routing duties?

 

thanks

 

Peter

 

 


 
 
 
 


1652 posts

Uber Geek


  #2487425 20-May-2020 22:37
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PJ48:

 

Can anyone tell me how to set up my Smart modem as just a wireless AP? Do I just switch off the DHCP server and NAT function?

 

My Solar system has been unable to send data through to the central server, and I am starting to think it may be the modem at fault, as the solar IP was there but has disappeared again, and other devices are disconnecting. I have my old Edgerouter X that I could put back in the circuit to check.

 

If I reconnect my ER-X to the ONT, and then connect up the Smart modem to the ER-X with DHCP and NAT switched off, will it work just as an AP, and let the ER-X take over routing duties?

 

thanks

 

Peter

 

 

 



Yup - DHCP and NAT off.  However I do have some strange issues using the Smart Modem as a AP - when connecting my laptop to it I cannot RDP to other machines on the LAN, nor open pages like my video camera software.  Everything works fine when connected to the other AP's (Unifi), and I have been through the menus on the Smart Modem a few times but cannot figure out why.

Oh, and the Smart Modem is FAST for Wifi!


74 posts

Master Geek


  #2487426 20-May-2020 22:41
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@hio77 I attempted to DM you just before but not sure if it worked. I kept getting logged out every time I press send, and it looks like it went through on attempt 3, but nothing showing in my outgoing messages, so unsure if you've got it. Would you mind letting me know if you got it OK? Thanks. :)


137 posts

Master Geek


  #2487428 20-May-2020 22:47
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timbosan:

 

PJ48:

 

Can anyone tell me how to set up my Smart modem as just a wireless AP? Do I just switch off the DHCP server and NAT function?

 

My Solar system has been unable to send data through to the central server, and I am starting to think it may be the modem at fault, as the solar IP was there but has disappeared again, and other devices are disconnecting. I have my old Edgerouter X that I could put back in the circuit to check.

 

If I reconnect my ER-X to the ONT, and then connect up the Smart modem to the ER-X with DHCP and NAT switched off, will it work just as an AP, and let the ER-X take over routing duties?

 

thanks

 

Peter

 

 

 



Yup - DHCP and NAT off.  However I do have some strange issues using the Smart Modem as a AP - when connecting my laptop to it I cannot RDP to other machines on the LAN, nor open pages like my video camera software.  Everything works fine when connected to the other AP's (Unifi), and I have been through the menus on the Smart Modem a few times but cannot figure out why.

Oh, and the Smart Modem is FAST for Wifi!

 

 

Excuse my ignorance, but if I switch off DHCP before I then put the ER-X into the circuit, and I run into problems, and want to reactivate the Smart modem, how do I reconnect if it is no longer handing out IP addresses. I am just worried I will get into a situation where I can't get back into the admin menu. If I temporarily have both the ER-X and the Smart modem attempting to do DHCP and NAT will the system go AWOL?

 

 




'That VDSL Cat'
12140 posts

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  #2487516 21-May-2020 08:54
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@catspyjamas:

hio77 I attempted to DM you just before but not sure if it worked. I kept getting logged out every time I press send, and it looks like it went through on attempt 3, but nothing showing in my outgoing messages, so unsure if you've got it. Would you mind letting me know if you got it OK? Thanks. :)


Unfortunately not.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


1652 posts

Uber Geek


  #2487532 21-May-2020 09:27
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PJ48:

 

Excuse my ignorance, but if I switch off DHCP before I then put the ER-X into the circuit, and I run into problems, and want to reactivate the Smart modem, how do I reconnect if it is no longer handing out IP addresses. I am just worried I will get into a situation where I can't get back into the admin menu. If I temporarily have both the ER-X and the Smart modem attempting to do DHCP and NAT will the system go AWOL?

 

 

 

 

You are turning off the ability for the Smart Modem to GIVE OUT addresses via DHCP.  I assume you already have another device on the network to do this, like the ER-X?  You can always assign a static IP address to the Smart Modem (which is what I have done) and this way it is always accessible.


74 posts

Master Geek


  #2487540 21-May-2020 09:36
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hio77:
@catspyjamas:

 

hio77 I attempted to DM you just before but not sure if it worked. I kept getting logged out every time I press send, and it looks like it went through on attempt 3, but nothing showing in my outgoing messages, so unsure if you've got it. Would you mind letting me know if you got it OK? Thanks. :)

 


Unfortunately not.

 

 

 

Thanks for letting me know @hio77. That's bizarre. What could be preventing it going through? I have enabled private messaging. Do you need to be a subscriber to DM, or can you only DM geekzone friends? 




'That VDSL Cat'
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  #2487551 21-May-2020 09:53
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@catspyjamas:

 


Thanks for letting me know @hio77. That's bizarre. What could be preventing it going through? I have enabled private messaging. Do you need to be a subscriber to DM, or can you only DM geekzone friends? 


I'd try logging out or a different browser.

I had geekzone do that at one stage. It was some sort of weird cookie issue in the end.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


74 posts

Master Geek


  #2488937 21-May-2020 20:57
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hio77:
@catspyjamas:

 

 

 

 

 

Thanks for letting me know @hio77. That's bizarre. What could be preventing it going through? I have enabled private messaging. Do you need to be a subscriber to DM, or can you only DM geekzone friends? 

 


I'd try logging out or a different browser.

I had geekzone do that at one stage. It was some sort of weird cookie issue in the end.

 

Ha! Thanks for the heads up re messaging. I sent you a message re Lake Tekapo on the 15th and wondered why you hadn’t seen it appreciating you are so busy.. 😀 Will try your tip about logging out. Cheers.

 

 


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