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'That VDSL Cat'
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  #2507130 18-Jun-2020 11:02
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smelck:

 

Hi all,

 

Relative novice and seeking some advice.

 

Just upgraded to Smart Modem from old faithful 659b - nice and easy, firmware upgraded great and noticeable improvement in wifi signal and speed.

 

I have a relatively small house / section (110 sqr mtre / 840 sgr mtr) - and coverage inside is fine - but have always had issues with signal outside.

 

I previously used an extender (linksys) which I placed in the shed (about 15 mtrs from modem / router through a couple of windowed walls) but signal was spotty as it was on the very edge of its range. I also had issues with some devices switching between inside and ext signals.

 

Having a wired option is also work in progress :)

 

Looking at using nodes now - how many might i need? I'm getting a good 2/3 bars mid garden from the smart modem. If I need 2 is piggy backing nodes ok ? (appreciate it will impact speed / strength)

 

On fibre max and get expected speeds wired at modem. I understand without seeing the layout its just advice. 

 

Cheers

 

 

I would recommend 1 mesh node, given your only really looking for the outside area.

 

 

 

have a play with it, you might find it works well where your old linksys existed, 15M doesn't sound too bad (although depending on what's inside these walls your experience may differ)

 

The mesh node will work with Wireless or Wired backhaul, so you can always use it wireless and once you have a wired option just hook it up.

 

 

 

In terms of roaming between networks, It opperates are true "mesh" network, so instead of you having multiple Wireless networks that you connect to (or different broadcasted channels) there is a single one and a bit of smarts indicates which AP the device should hop to.

 

 

 

 

 

Personally my probably about the same size as yours, but i've got 2 stories. the lower story used to be under the place before stairs where added, as such there is alot of underfloor shielding.

 

to work around this i've got 1 mesh unit sitting on my desk downstairs, over Ethernet backhaul. That gives me Excellent coverage everywhere i go except for the garage (Detached and distant from the house)

 

 

 

What would happen is i'd get home and my devices would initially go onto 2.4ghz as i'm driving in then roam to 5ghz when bandsteering comes into play. This works pretty well, but I didn't really like the experience.

 

so ended up putting a mesh node in my garage, It's right on the edge of signal coverage, so does drop to 2.4ghz backhaul sometimes. However, this means in terms of my devices, they are always on a 5ghz wifi so they don't have to deal with interferance etc.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


55 posts

Master Geek


  #2507147 18-Jun-2020 11:17
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hio77:

 

smelck:

 

Hi all,

 

Relative novice and seeking some advice.

 

Just upgraded to Smart Modem from old faithful 659b - nice and easy, firmware upgraded great and noticeable improvement in wifi signal and speed.

 

I have a relatively small house / section (110 sqr mtre / 840 sgr mtr) - and coverage inside is fine - but have always had issues with signal outside.

 

I previously used an extender (linksys) which I placed in the shed (about 15 mtrs from modem / router through a couple of windowed walls) but signal was spotty as it was on the very edge of its range. I also had issues with some devices switching between inside and ext signals.

 

Having a wired option is also work in progress :)

 

Looking at using nodes now - how many might i need? I'm getting a good 2/3 bars mid garden from the smart modem. If I need 2 is piggy backing nodes ok ? (appreciate it will impact speed / strength)

 

On fibre max and get expected speeds wired at modem. I understand without seeing the layout its just advice. 

 

Cheers

 

 

I would recommend 1 mesh node, given your only really looking for the outside area.

 

 

 

have a play with it, you might find it works well where your old linksys existed, 15M doesn't sound too bad (although depending on what's inside these walls your experience may differ)

 

The mesh node will work with Wireless or Wired backhaul, so you can always use it wireless and once you have a wired option just hook it up.

 

 

 

In terms of roaming between networks, It opperates are true "mesh" network, so instead of you having multiple Wireless networks that you connect to (or different broadcasted channels) there is a single one and a bit of smarts indicates which AP the device should hop to.

 

 

 

 

 

Personally my probably about the same size as yours, but i've got 2 stories. the lower story used to be under the place before stairs where added, as such there is alot of underfloor shielding.

 

to work around this i've got 1 mesh unit sitting on my desk downstairs, over Ethernet backhaul. That gives me Excellent coverage everywhere i go except for the garage (Detached and distant from the house)

 

 

 

What would happen is i'd get home and my devices would initially go onto 2.4ghz as i'm driving in then roam to 5ghz when bandsteering comes into play. This works pretty well, but I didn't really like the experience.

 

so ended up putting a mesh node in my garage, It's right on the edge of signal coverage, so does drop to 2.4ghz backhaul sometimes. However, this means in terms of my devices, they are always on a 5ghz wifi so they don't have to deal with interferance etc.

 

 

Great - appreciate the speedy response and advice.

 

I'll give it a go with one for now and like you say have play with positioning inside the shed to get that "blue" light.  I have some confidence given that the wifi is that much stronger on both the smart modem and the nodes.

 

If I need one more I can put one at the very back of the house in the kitchen which cuts the distance i half.

 

I did read about mesh giving that single signal coverage - far better.

 

Thanks again - will let you know how I get on. Great community here - people have always been very helpful.


 
 
 
 


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  #2507443 18-Jun-2020 13:51
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iMac 10.15.5
iOS 13.5.1
HG659b
Firmware V100R001C227B022

 

Having a quick browse through this topic, only half of which I understand 😞, I notice that a few members have spoken about Apple iOS problems and home WiFi connectivity. I too have had these problems, especially since the release of iOS13 (Sept 2019). The WiFi just drops out and yet I have all the correct green lights across the modem's front panel. Occasionally it occurs to my iMac as well which is Ethernet cable connected LAN 1 but not as frequently as my iOS devices. (x4) My Home Theatre is all Ethernet connected off LAN 2.

 

Now a reboot of the HG659b always gets things going again.

 

Apart from the modems password and SSID name, the only other entry I have changed, just this week, is WLAN Access Rules > Disallow Specific Devices which I have changed to Allow all Devices in the WLAN, thinking that this could ?? be the problem.

 

So is this Apple being proprietary bolshie or is there some obscure conflict with WiFi 802.11.* standards between the HG659B and iOS13 devices ?





iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2

 

Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085


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  #2507624 18-Jun-2020 17:52
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Will a Spark Smart Modem firmware update if connected to a Skinny network?





Gordy




'That VDSL Cat'
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  #2507628 18-Jun-2020 17:58
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Gordy7:

 

Will a Spark Smart Modem firmware update if connected to a Skinny network?

 

 

Yes it will since it's flowing over spark's core.

 

 

 

Might not always be that way, but i don't see it changing anytime soon.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




'That VDSL Cat'
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  #2507634 18-Jun-2020 18:00
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FineWine:

 

iMac 10.15.5
iOS 13.5.1
HG659b
Firmware V100R001C227B022

 

 

Hi,

 

 

 

the HG659b is now retired.

 

this thread is about the Spark Smart modem.

 

 

 

 

Your issue probably is hitting one of the device limits in the hg659b.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


704 posts

Ultimate Geek


  #2508050 19-Jun-2020 12:58
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The frequent dropouts I'm experiencing also randomly affect ethernet devices as well. [edited] It's enough to bump my internet radio off and for it not to restart. Other devices gracefully resume activity.


 
 
 
 


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  #2508072 19-Jun-2020 13:30
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grolschie:

 

The frequent dropouts I'm experiencing also randomly affect ethernet devices as well. I have a Mesh connected via ethernet to the Smart Modem, and a device connected to the Mesh via ethernet. It's enough to bump my internet radio off and for it not to restart. Other devices gracefully resume activity.

 



How is that possible? The Mesh units only have a single Ethernet port:


704 posts

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  #2508076 19-Jun-2020 13:34
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timbosan:

 

grolschie:

 

The frequent dropouts I'm experiencing also randomly affect ethernet devices as well. I have a Mesh connected via ethernet to the Smart Modem, and a device connected to the Mesh via ethernet. It's enough to bump my internet radio off and for it not to restart. Other devices gracefully resume activity.

 



How is that possible? The Mesh units only have a single Ethernet port:

 

 

 

 

Sorry, my mistake. There's a network switch in between. The device and Mesh is connected to that. Something is causing brief intermittant dropouts for both ethernet and wifi, lasting about 10 to 15 seconds. Edited my post.




'That VDSL Cat'
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  #2508090 19-Jun-2020 13:37
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grolschie:

The frequent dropouts I'm experiencing also randomly affect ethernet devices as well. [edited] It's enough to bump my internet radio off and for it not to restart. Other devices gracefully resume activity.


Yup. Know exactly what that will be.

It's been reported and is being worked on.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


704 posts

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  #2508093 19-Jun-2020 13:39
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hio77:
grolschie:

 

The frequent dropouts I'm experiencing also randomly affect ethernet devices as well. [edited] It's enough to bump my internet radio off and for it not to restart. Other devices gracefully resume activity.

 


Yup. Know exactly what that will be.

It's been reported and is being worked on.

 

 

 

Phew!!!! Thanks. I'm even more eager for the firmware update now. LOL.


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  #2508095 19-Jun-2020 13:40
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hio77:

 

FineWine:

 

iMac 10.15.5
iOS 13.5.1
HG659b
Firmware V100R001C227B022

 

Hi,

 

the HG659b is now retired.

 

this thread is about the Spark Smart modem.

 

 

Your issue probably is hitting one of the device limits in the hg659b.

 

So picked up a brand new SMART modem today (free) after speaking with the tech's. All is good. Of course changed the passwords and the SSID name. It is running the latest firmware v6.00.15 build05.

 

Actually had to take the first SMART modem back to the store as it refused to power up no matter how long or hard I pressed the power button. It had a very very loose plastic power button. Luckily only live 5 min from local store.

 

@hio77- One small point with the modem and its instructions on the inside lid of the box and the manual.

Instructions current say:

 

Plug the modem into a power supply.

 

BUT; and this is for those for whom English is not a first language or for those that are a bit dim, it does not say; "Press the power button on the back to turn the modem on"

 

ALSO; it must be pointed out that you must hold the power button down till the front indicator light turns green then release the power button, which takes approx 15sec's.

 

So I suppose the new instructions should read: "Press and hold the power button on the back of the modem till the front indicator light turns green"

 

Anyway so far I am happy. I am achieving my profile speeds via Ethernet & WiFi.

 

Cheers 🍷

 

EDIT: spelling





iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2

 

Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085




'That VDSL Cat'
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  #2508098 19-Jun-2020 13:44
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You don't need to hold the button. It does take time to light up though which can fool people.

Which store was it? I'm keen to get my hands on that device...


I'll pass on the feedback on the instructions, glad to hear the device is working well for you :)




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


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  #2508135 19-Jun-2020 14:12
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I have a Smart Modem (v 6.00.15 build 05) with two Mesh units connected by wifi. I also have a second mesh network running off the Spark Modem - specifically a Google Mesh system with the master unit ethernet connected to the Smart Modem. The whole system normally functions well.

 

Like others I have been experiencing many internet dropouts on the Smart Mesh/modem. When these occur I have noted the following:

 

1. After a period of time the problem will sometimes resolve. Last night when an internet connected TV connected via wifi to a close by Smart mesh unit (with solid blue light indicating good network connection) could not access the internet, a reset of the mesh unit (power down/up) did not immediately resolve the issue but it was resolved by resetting the Smart modem.

 

2. Smart mesh units (and the Smart modem)routinely show a solid blue light/green for Smartmodem, even when internet connection is lost.

 

3. When I have been unable to connect to the internet on my laptop via the SmartModem/Mesh I have still been able to connect via the Google mesh network and have tested that by switching back and forth.

 

4. The flashing blue led on the left side of the Smartmodem which supposedly shows when the unit is transmitting over wifi is sometimes off even when the unit is presumably transmitting and I suspect but can not verify is off prior to internet dropouts.

 

5. Having read this thread I turned off band steering, but the problems are still occurring.

 

Am I likely correct in presuming these issues are linked to the issues currently being looked at by Spark?  

 

 


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  #2508140 19-Jun-2020 14:22
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You don't need to hold the button. It does take time to light up though which can fool people.

Maybe the instructions should then read: "Press the power button on the back to turn the modem on. The front indicator light will turn green after approximately 10 sec then turn red then green as it connects to the internet. Refer to manual for all indicator light behaviours"

Which store was it? I'm keen to get my hands on that device...
Tauranga Crossing - tested by two people and three different power points

I'll pass on the feedback on the instructions, glad to hear the device is working well for you :)

 

Thanks





iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2

 

Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085


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