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3304 posts

Uber Geek

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  # 2321988 21-Sep-2019 15:44
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I only just signed up for 12 months a couple of weeks ago. What are the chances I can get them to send me one of these?




'That VDSL Cat'
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  # 2322001 21-Sep-2019 16:16
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bazzer:

I only just signed up for 12 months a couple of weeks ago. What are the chances I can get them to send me one of these?



No chance. Its not about how many we can throw out in the first week...




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


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  # 2322097 21-Sep-2019 18:35
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hio77:
bazzer:

 

I only just signed up for 12 months a couple of weeks ago. What are the chances I can get them to send me one of these?

 



No chance. Its not about how many we can throw out in the first week...

 

Haha. Fair enough, it's always a bummer when you miss out on new tech by a small margin is all.


439 posts

Ultimate Geek


  # 2322543 22-Sep-2019 11:59
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FineWine:

 

nickbrooker:

 

One odd thing (that 99% of people won't care about) is the power conenctor is an odd size.  We have a PC power supply with a bunch of 12V plugs powering most things but this one does not fit the two sizes that fit everything else (from Cisco to Huawei

 

Power bricks can be an absolute PIA. When we got fibre installed, we had an electrician install a double power point where we wanted the ONT and Router in the office wardrobe. Now this was a standard HPM double power point but I still had to use a vertical double adapter to lift one of the power bricks up as they both would not sit next to each other.

 

Ikea also has very large 3 pin power bricks for their lighting systems.

 

At least Apple has got it right why can not other electronic manufactures do the same ⁉️

 

 

That's why as an electrician I always recommend horizontal outlets - usually gets around this

 

or have I interpreted this wrong and you have a horizontal power point and it still didnt work out


704 posts

Ultimate Geek

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  # 2322671 22-Sep-2019 14:45
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snnet:

FineWine:

 

nickbrooker:

 

One odd thing (that 99% of people won't care about) is the power conenctor is an odd size.  We have a PC power supply with a bunch of 12V plugs powering most things but this one does not fit the two sizes that fit everything else (from Cisco to Huawei

 

Power bricks can be an absolute PIA. When we got fibre installed, we had an electrician install a double power point where we wanted the ONT and Router in the office wardrobe. Now this was a standard HPM double power point but I still had to use a vertical double adapter to lift one of the power bricks up as they both would not sit next to each other.

 

Ikea also has very large 3 pin power bricks for their lighting systems.

 

At least Apple has got it right why can not other electronic manufactures do the same ⁉️

 

 

That's why as an electrician I always recommend horizontal outlets - usually gets around this

 

or have I interpreted this wrong and you have a horizontal power point and it still didnt work out

 

 

Even horizontal ones don't fix this because some adapters are oriented horizontally!

 

The only solution is ones that're more spaced out... something that's annoyingly uncommon.

 

(Better solution, vendors not making wall-warts bulky...)




No signature to see here, move along...

48 posts

Geek


  # 2323420 23-Sep-2019 15:40
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hio77:
bazzer:

 

I only just signed up for 12 months a couple of weeks ago. What are the chances I can get them to send me one of these?

 



No chance. Its not about how many we can throw out in the first week...

 

 

 

Plenty of Vodafone Ultra Hubs on Trade me for only a few dollars - they have 4x4 AC wifi too and get they same speed if thats what you are after.




'That VDSL Cat'
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  # 2323440 23-Sep-2019 16:00
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Morm:

 

Plenty of Vodafone Ultra Hubs on Trade me for only a few dollars - they have 4x4 AC wifi too and get they same speed if thats what you are after.

 

 

Which are also an unsupported device ;)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 


23 posts

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  # 2323493 23-Sep-2019 18:29
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FineWine:

 

hio77:

 

alsta:

 

Is there any option to swap the HG659b with this? Number of devices limit raise is appealing...

 

I'll speak to the products folk about this, at this stage only faults would be replaced out. or new journeys

 

Obviously we can't say lets replace all the HG659bs...

 

I only just upgraded to HG659b from HG630b when I changed plans to Unplan Entertainment Fibre 100 on 03/05/2019 - Aw not fair 😞

 

 

Same here, but not even a month ago ! :)


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  # 2328726 3-Oct-2019 01:59
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Does it have a VPN server built in? 

 

 

 

H




'That VDSL Cat'
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  # 2328753 3-Oct-2019 08:44
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hamistheman:

Does it have a VPN server built in? 


 


H


No. That's not a feature spark supports at this stage.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


377 posts

Ultimate Geek


  # 2331169 5-Oct-2019 20:37
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@hio77

 

In addition to my post on the other thread about Netflix, I am looking to rejoin Spark Fibre Broadband after being overseas for a year.

 

I would be looking for the Broadband service to be activated on 5th November.

 

Am I guaranteed to get this new modem? How do I make sure I only get the new modem? Should I sign up through the 'New to Spark Broadband' option on this page you posted (https://www.spark.co.nz/getmore/spark-smart-modem) to ensure I get the new modem? Or should I just sign up through my existing MySpark profile (which has no accounts currently associated with it)?

 

 

 

Cheers




'That VDSL Cat'
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  # 2331195 5-Oct-2019 23:06
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steve2222:

@hio77


In addition to my post on the other thread about Netflix, I am looking to rejoin Spark Fibre Broadband after being overseas for a year.


I would be looking for the Broadband service to be activated on 5th November.


Am I guaranteed to get this new modem? How do I make sure I only get the new modem? Should I sign up through the 'New to Spark Broadband' option on this page you posted (https://www.spark.co.nz/getmore/spark-smart-modem) to ensure I get the new modem? Or should I just sign up through my existing MySpark profile (which has no accounts currently associated with it)?


 


Cheers



Long as you go for fibre, yup. Currently we are still doing hg659b for copper till they run out.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 2331583 6-Oct-2019 22:04
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Would just like to chime in with my experience with the Smart Modem.

 

The reason I wanted the new Smart Modem was to see if it solved a 2 year long problem with 5GHz WiFi on my HG659b.

 

I had 2 WiFi devices on 5GHz, they used Static IP Addresses and the 1 on 2.4GHz used DHCP.

 

After some time the 5GHz WiFi would just decide to stop working. The SSID was still there but if I tried to rejoin it on either device it would say that the passcode was incorrect. Strangely I could disconnect and then join the 2.4Ghz WiFi using the same passcode but going back to 5GHz would still say the passcode was incorrect. The only way I could solve the problem was to Power OFF - ON the HG659b and then my devices would again work on 5GHz (I didn't have to do anything as they would automatically rejoin). The most annoying thing about this problem was that because the 5GHz WiFi was still there, neither device would detect the loss of WiFi and automatically switch over to using Mobile Data, that meant no Emails or anything else that used data. I had to regularly check if I had an Internet connection or not.

 

So I changed all my devices over to 2.4GHz and I never had any issues. I did swap my HG659b with my neighbour and it did the same thing. Spark Helpdesk wanted me to factory reset the router and devices, of course I had tried resetting the router, I wasn't willing to reset both devices.

 

Fast-forward to the Smart Modem......... and it has been working great, 5GHz is rock solid, throughput has increased and at better range. I did some tests downloading large linux.img files through bittorrent ramming lots of connections and it was also rock solid and fast, so far I'm very impressed.

 

Now you knew there was going to be a BUT..... The File Sharing feature is using SMB 1.0, Windows turned this OFF ages ago so if you want to use File Sharing you have to reinstall the SMB 1.0 Client again. Hopefully A Spark firmware update in the future will update to SMB 2.0 - 3.0

 

That's it.... Thanks Spark for the new router and fixing a 2 year old problem for me.




'That VDSL Cat'
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  # 2331586 6-Oct-2019 22:17
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Thanks for the feedback @BrutusNZ!

 

BrutusNZ:

 

Now you knew there was going to be a BUT..... The File Sharing feature is using SMB 1.0, Windows turned this OFF ages ago so if you want to use File Sharing you have to reinstall the SMB 1.0 Client again. Hopefully A Spark firmware update in the future will update to SMB 2.0 - 3.0

 

 

I'll pass this along to the folk, the software version isnt anywhere near the endgame for us. there are a magnitude of enhancements to land in the near future OTA :)

 

 

 

Makes me laugh. i had feedback ask why we would ever include a usb port, you as an end user jumped straight into using that port.

 

Goes to show there is a customerbase out there that makes use of that ;)

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


21 posts

Geek


  # 2331589 6-Oct-2019 22:34
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hio77:

 

I'll pass this along to the folk, the software version isnt anywhere near the endgame for us. there are a magnitude of enhancements to land in the near future OTA :)

 

Makes me laugh. i had feedback ask why we would ever include a usb port, you as an end user jumped straight into using that port.

 

Goes to show there is a customerbase out there that makes use of that ;)

 

 

Hey thanks for that, with all the Internet doom about SMB 1.0 an upgrade would help all customers. Oh you might want to give the Spark Helpdesk a heads-up about this too.

 

BTW... I use it as a Network File Server for when the NAS is sleeping, no sense in waking up a power hungry NAS just to get a .conf file.


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