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185 posts

Master Geek


Topic # 26293 17-Sep-2008 15:32
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i've been using a sierra wireless t-stick from telecom for the last few weeks, it works alright but seems to be crashing an awful lot the last couple of days. I have to use ctrl-alt-esc to bring up the task manager thing to close it, then restart it. would anyone know why?

also sometimes it has a ref flashing light, or constant red light (like now), and sometimes the light flashing is blue or a constant blue, does anyonw know what the different coloured lights mean?

thanks.

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1780 posts

Uber Geek
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  Reply # 165110 17-Sep-2008 16:46
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Had a client on one running vista didn't seem to give any issues. Is your OS on your Laptop up to date with service packs etc etc?



185 posts

Master Geek


  Reply # 165150 17-Sep-2008 18:58
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i've not done any updates for a while, worried about using too much of my data allowance! i'm just in the process of doing one now and funnily enough there is an update for the t-stick, so maybe that will help. the red light has gone and now its blue. i wonder if the red light might mean poor reception as we are a way from town.

489 posts

Ultimate Geek
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  Reply # 168013 30-Sep-2008 15:36
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I have been using one quite a bit within the past 3 weeks and I haven't had any crashing issues with XP.




185 posts

Master Geek


  Reply # 168040 30-Sep-2008 16:24
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mine still crashses several times a day!!! perhaps i should speak to telecom about it eh! i cannot close it with ctr-alt-esc as it stops responding very frequently. other than that its not so bad considering we're quite far away from town.

94 posts

Master Geek


  Reply # 168770 3-Oct-2008 10:52
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Hi,

1/ I recommend uninstalling the Sierra Wireless watcher software. You'll then need another way to connect to the Internet.

2/ Next I recommend making sure you've got the latest Operating System patches/updates for your computer.

3/ I've had the T-Stick working on the OS's that Sierra Wireless say is compatible with:

* Windows Vista
* Windows XP (Home and Professional versions) with Service Pack 2 or later
* Windows 2000 with Service Pack 4 and Update Roll-up

3/ As a suggestion, I recommend checking your PC is using English NZ, if not you may wish to revert to English NZ.

4/ I recommend installing the Sierra Wireless watcher software again.

5/ Once installed check the Release Firmware, Hardware and Watcher Software versions are:

Interface Software:
Watcher 7.4.1.0 build 1739

Hardware Version:
C597 Rev 1.0

Firmware Version:
P2314500

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  Reply # 168805 3-Oct-2008 13:10
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beforenightfalls: also sometimes it has a ref flashing light, or constant red light (like now), and sometimes the light flashing is blue or a constant blue, does anyonw know what the different coloured lights mean?

-  Constant Red means no signal
-  Flashing Red means signal is too low for a reliable connection

-  Constant Blue means connection without activity
-  Flashing Blue means connection with activity

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