Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

#268327 12-Mar-2020 15:10
Send private message

Something weird has happened to my gigabit connection. My speedtest results are all coming back at exactly (well almost) 100Mb/s both ways.

 

this happens no matter if I connect through various routers or direct with any machine connected to the ONT. 

 

My speed was always faster than this but I can't seem to get Bigpipe support to understand the problem, they keep going on about PC specs and pretty much not reading the emails that state multiple devices are working fine locally and were working fine previously and now there is a problem.

 

to me it looks like a provisioning problem, but I have no idea how this could have changed

 

 

 

anyone go any ideas?





Matthew


Filter this topic showing only the reply marked as answer Create new topic
29119 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #2436961 12-Mar-2020 15:30
Send private message

Is your router and PC used for the connection both definately connected at Gigabit and not 100Mbps?




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

  #2436974 12-Mar-2020 15:36
Send private message

sbiddle:

 

Is your router and PC used for the connection both definately connected at Gigabit and not 100Mbps?

 

 

yep, nic properties on PC say 1G and the LAN light on the ONT is orange. same through the router (mikrotik 4011)

 

 





Matthew


 
 
 
 


1091 posts

Uber Geek

Lifetime subscriber

  #2436977 12-Mar-2020 15:43
Send private message

Does Chorus report Gbit speed at your address?

 

 





Gordy




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

  #2436982 12-Mar-2020 15:49
Send private message

I live in Dunedin and we have gigabit and have been using it for years. (made me look at their website though, which finds my address then tells me it cant find my address...funny)





Matthew


1091 posts

Uber Geek

Lifetime subscriber

  #2437000 12-Mar-2020 16:14
Send private message

An interesting situation. You appear to have done lots of tests.

 

I guess you are stuck with @BigpipeNZ to verify your provisioning.

 

 





Gordy




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

  #2437119 12-Mar-2020 19:36
Send private message

if I could get any sense out of them that would be fine. I am starting to think we need a checkbox when asking for help. tick: no idea what I am doing, some idea, yes i have a networking qual, geekzone member





Matthew


/dev/null
9448 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #2437130 12-Mar-2020 20:10
Send private message

Serious question here. Assuming you have, but you also rebooted your Router and ONT? Done the ole unplug / replug cables in just to be sure they're making proper connection etc?





 
 
 
 




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

  #2437132 12-Mar-2020 20:12
Send private message

Found the problem.

 

When the gigatown deal ended they dropped my speed to 100/100 without asking. 

 

of course it took them 24 hours 4 emails and 3 support people to work that out even though I mentioned the plan I was on in the first email





Matthew




Hmm, what to write...
1148 posts

Uber Geek

Trusted
Subscriber

#2437157 12-Mar-2020 20:32
Send private message

Oh well, could be worse. I could be on the NBN 😂





Matthew


Filter this topic showing only the reply marked as answer Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.