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2 posts

Wannabe Geek


Topic # 27067 13-Oct-2008 00:16
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Need help :S

Currently my mobile is on Boost Monster TXT, the monthly $10 plan. As every other start of the month, I top-up and begin to ruthlessly get rid of the first paid 50 txt. All hell breaks loose whilst trying to send my 26th txt msg, the text fails to send and i end up with a "Message not sent, please try again alter" Few seconds alter a 113 msg is sent with the following

" Sorry, you have insufficient fnds to send this message. To top up, call 0800323232 from your mobile phone. " yadayada.

Thinking I had accidentally sent a txt msg to 021, I called *333 to make sure, only to find that I still have 1975 text message left on boost text, with $5.00 credit!

What is going on? Has anyone else experienced this problem?

My mobile is an old Nokia 2118, in good condition. Nice handy phone, never had problems with it, never dropped it into water or anything. I have called the telecom call center many times. Always end up talking to someone overseas! Not liking it one bit. :(

Could something like being blocked from recieving chargeable sms txt cause this? Just a thought.

Any Advice, Information or whatever would be helpful :)

Thanks!!!

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489 posts

Ultimate Geek
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  Reply # 171273 15-Oct-2008 13:34
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The only thing I can think of is that maybe the number you're sending to has been ported to another network?

939 posts

Ultimate Geek
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  Reply # 171290 15-Oct-2008 15:02
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Have you called the prepaid helpdesk on 0800 32 32 32 option 5, option 4?
I've dealt with this problem before with them.




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2 posts

Wannabe Geek


  Reply # 171619 16-Oct-2008 18:27
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thanks for all your help.

Randomly, I decided to send a text that I thought would never send, which did send and even though I was in trouble, I was very happy indeed.

I took the phone into a telecom shop and the guy said that it was the handset itself which was having problems. Apparently this type of thing can happen when in contact with Magnets. :S

Will buy a new phone to fix this problem if it reoccurs.
Thanks all again.

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