Spark Wifi Calling imminent?

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265 posts

Ultimate Geek

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Spark NZ

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#2959356 25-Aug-2022 15:44

CNZ:

Not working in Wellington on Spark broadband

Pay Monthly on brand new Z fold 4 or S21+ so i guess its slowly rolling out

Spark employees: Its not opt in right? it will just get provisioned on all accounts?

Hi there - No opt in is required, however device support is being gradually introduced. https://www.spark.co.nz/help/mobile/understand/wifi-calling/ will be updated as devices are added [Z Fold / S21+ are not yet enabled].

My comments and remarks are not necessarily of my employer.

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chris021

225 posts

Master Geek

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#2959359 25-Aug-2022 15:47

is iOS treated as one device, or is it model by model?

gajan

265 posts

Ultimate Geek

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#2959362 25-Aug-2022 15:51

chris021:

is iOS treated as one device, or is it model by model?

We expect all iOS 16.x compatible devices to be supported - as per website we expect this to be ~circa end of October.

My comments and remarks are not necessarily of my employer.

wratterus

1687 posts

Uber Geek

#2959368 25-Aug-2022 16:05

This is great! Not a moment too soon either haha. It seems like this will automatically happen on Skinny too as device support is added? I have a A52s 5G so am hopeful support for that shouldn't be too far away.

CNZ

148 posts

Master Geek

#2959388 25-Aug-2022 16:35

gajan:

CNZ:

Not working in Wellington on Spark broadband

Pay Monthly on brand new Z fold 4 or S21+ so i guess its slowly rolling out

Spark employees: Its not opt in right? it will just get provisioned on all accounts?

Hi there - No opt in is required, however device support is being gradually introduced. https://www.spark.co.nz/help/mobile/understand/wifi-calling/ will be updated as devices are added [Z Fold / S21+ are not yet enabled].

Thanks good good coverage so wifi calling is just a bonus.

More happy that Welly finally has some 5G tinfoil towers

morrisk

340 posts

Ultimate Geek

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#2959499 25-Aug-2022 18:48

morrisk: Yes. I have the same iOS version that you quote.
I disabled the cellular connection and then called someone as usual. Went through with no problem.

I got this wrong. I had turned off the data. On retesting turning off cellular via airplane mode I cannot make a call over wifi.

So not here yet for me unfortunately but as someone said it won't happen overnight but it will happen!

tanivula

965 posts

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#2959602 25-Aug-2022 22:06

CNZ:

Not working in Wellington on Spark broadband

Pay Monthly on brand new Z fold 4 or S21+ so i guess its slowly rolling out

Spark employees: Its not opt in right? it will just get provisioned on all accounts?

Out of curiosity, on your S21+ can you see the option to disable VoLTE?

Long story short, on my S21 I cant find the VoLTE toggle, let alone where VoWiFi is 😶‍🌫️ (I would presume they would be next to each other).

freitasm

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#2959603 25-Aug-2022 22:11

@tanivula:

Long story short, on my S21 I cant find the VoLTE toggle, let alone where VoWiFi is 😶‍🌫️ (I would presume they would be next to each other).

Not sure if related to the mobile operator but on my Samsung Fold3 (2degrees) I go to Settings | Connections for Wi-Fi Calling:

And Settings | Connections| Mobile networks for VoLTE:

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tanivula

965 posts

Ultimate Geek

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#2959606 25-Aug-2022 22:23

This is what I see... Clearly VoLTE is functioning...

I have checked through the 'phone' app settings, Sim card manager, I think most of the sub menus in the ' connections' area. Not to be found!

Linux

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#2959610 25-Aug-2022 22:40

@tanivula Where was your handset purchased from and have you checked for software updates?

tanivula

965 posts

Ultimate Geek

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#2959611 25-Aug-2022 22:49

Linux:

@tanivula Where was your handset purchased from and have you checked for software updates?

Don't really want to hijack this thread... but bought here in NZ - presale through PBTech when they were 1st released. Up to date - Aug sec patch, phone tells me there isn't anything newer available. It has swapped carriers during it's life (Spark > VF > Spark I think).

CNZ

148 posts

Master Geek

#2959612 25-Aug-2022 22:57

tanivula:

CNZ:

Not working in Wellington on Spark broadband

Pay Monthly on brand new Z fold 4 or S21+ so i guess its slowly rolling out

Spark employees: Its not opt in right? it will just get provisioned on all accounts?

Out of curiosity, on your S21+ can you see the option to disable VoLTE?

Long story short, on my S21 I cant find the VoLTE toggle, let alone where VoWiFi is 😶‍🌫️ (I would presume they would be next to each other).

I swear i was able to toggle it but now i cant i can only see it for my 2d sim which is in slot 2 they might be forcing it on for customers who are capable?

skyplonk

439 posts

Ultimate Geek

#2959618 25-Aug-2022 23:24

I swear i was able to toggle it but now i cant i can only see it for my 2d sim which is in slot 2 they might be forcing it on for customers who are capable?

Same here S21FE from spark. The ability to disable VoLTE from the settings menu disappeared a update or two back.

I have to turn VoLTE off at home and it's unusable (3G calls fine) so found another way...

I downloaded an app called Samsung Band Selection and use the "more network settings" option to go to a hidden menu and disable VoLTE.

huckster

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#2959664 26-Aug-2022 09:26

gajan:

chris021:

is iOS treated as one device, or is it model by model?

We expect all iOS 16.x compatible devices to be supported - as per website we expect this to be ~circa end of October.

So according to the website it is just the Samsung A33 5G supported at the moment?

gajan

265 posts

Ultimate Geek

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Spark NZ

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#2959672 26-Aug-2022 09:42

huckster:

So according to the website it is just the Samsung A33 5G supported at the moment?

Correct - this will be updated as more devices are added.

My comments and remarks are not necessarily of my employer.

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