Spark Wifi Calling imminent?

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Wifi Calling imminent?

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5 posts

Wannabe Geek

#2952315 9-Aug-2022 08:27

Some further information i have come across

Phase 1 of WiFi calling will only allow Voice and Video calling from NZ: SMS and MMS capabilities will not be delivered.

Not all mobile devices will work with WiFi calling. From launch, the first available device for WiFi Calling will be Samsung A33 5G until approximately mid-September, Keep an eye on the eligibility page for when more devices become available.

The Samsung software update for WiFi calling went live on the evening of Thursday, 21 July, this means that the feature is visible for a customer who has this device and has downloaded the software update. However, as we have not launched the service yet, they will not be able to use it.

Looks like everything else is still moving as planned for the launch.

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w2krules

469 posts

Ultimate Geek

#2952432 9-Aug-2022 11:51

Will this be rolled out to Skinny customers at the same time? Still no option for WiFi calling on my S22+ with the 21 July update.

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cokemaster

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#2952724 9-Aug-2022 21:33

Phase 1 of WiFi calling will only allow Voice and Video calling from NZ: SMS and MMS capabilities will not be delivered.

I suspect it must be a bit of a hacky solution to get voice across the line if SMS support is not a day 1 feature.

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old3eyes

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#2952855 10-Aug-2022 08:59

cokemaster:

Phase 1 of WiFi calling will only allow Voice and Video calling from NZ: SMS and MMS capabilities will not be delivered.

I suspect it must be a bit of a hacky solution to get voice across the line if SMS support is not a day 1 feature.

Yeah I'm a bit disappointed that no SMS on day one . Guess I'll still have to leave the phone on the kitchen when working in the office as I do now.

Regards,

Old3eyes

Nate001

606 posts

Ultimate Geek

#2952862 10-Aug-2022 09:37

With so many compromises its looking more like the launch is more to meet a specified date for the sake of it and tick the box for someone's KPI.

In reality it sounds like we'll be lucky to have full support by end of the year, overseas calling etc.

cokemaster

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#2952868 10-Aug-2022 10:02

Indeed - it’s interesting that they’ve gone out of their way to make it NZ wifi calling only… wouldn’t that take more work to implement/enforce?

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chris021

225 posts

Master Geek

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#2952965 10-Aug-2022 12:00

Telstra have done a great job of balancing roaming revenue and wifi calling. When overseas you can receive calls via wifi calling and make Australia calls, any international calling including to the country you are in needs to be via mobile network.

w2krules

469 posts

Ultimate Geek

#2953048 10-Aug-2022 15:48

Looks like I'll be looking for another half price Kogan SIM card in the Boxing Day sale...

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bp1000

78 posts

Master Geek

#2953150 10-Aug-2022 18:17

chris021: Telstra have done a great job of balancing roaming revenue and wifi calling. When overseas you can receive calls via wifi calling and make Australia calls, any international calling including to the country you are in needs to be via mobile network.

Telstra and Spark are quite different in how they apply revenue models to services.

Wearable plan costs for example: Telstra One Number AU$5.00 per month 😀, Spark One Number: NZ$12.99 per month 😒

skyplonk

439 posts

Ultimate Geek

#2957861 22-Aug-2022 15:27

I see this updated today:

https://www.spark.co.nz/help/mobile/understand/wifi-calling/

Like the sound of this:

If I make a call using WiFi Calling, what will happen when I leave the WiFi coverage area?

If you move into an area with sufficient mobile network coverage, then your call will continue without interruption.

I was worried they were not going to hand off to the mobile network and drop the call. ...

old3eyes

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#2957866 22-Aug-2022 15:37

Pity only 1 Samsung at launch and no SMS. My wife has a Samsung A52s 5G so was hoping she'd get it. It works great on my 52S on 2D.

Regards,

Old3eyes

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#2957870 22-Aug-2022 15:49

No SMS is going to cause complaints from customers

skyplonk

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Ultimate Geek

#2957921 22-Aug-2022 19:41

old3eyes:
Pity only 1 Samsung at launch and no SMS. My wife has a Samsung A52s 5G so was hoping she'd get it. It works great on my 52S on 2D.

Yeah pretty odd. I struggle to understand the logic there. Been a long time coming and only one obscure phone at launch. We have a 52S 5g and a S21 FE both would be nice to work day one or shortly after.

While we are semi rural, coverage that has been solid for years has degraded to a point only 3G calls work reliably and have had to disable VoLTE as those calls just drop or have broken audio. Will be nice to be able to leave VOLTE on and use VoWIFI when home

old3eyes

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#2958086 23-Aug-2022 09:05

skyplonk:
old3eyes:

Pity only 1 Samsung at launch and no SMS. My wife has a Samsung A52s 5G so was hoping she'd get it. It works great on my 52S on 2D.

Yeah pretty odd. I struggle to understand the logic there. Been a long time coming and only one obscure phone at launch. We have a 52S 5g and a S21 FE both would be nice to work day one or shortly after.

While we are semi rural, coverage that has been solid for years has degraded to a point only 3G calls work reliably and have had to disable VoLTE as those calls just drop or have broken audio. Will be nice to be able to leave VOLTE on and use VoWIFI when home

I suspect it a marketing checkbox thing. "We've got a phone with WiFi Calling " Check.

Regards,

Old3eyes

hamish225

1391 posts

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#2958114 23-Aug-2022 10:58

unclear if this works overseas like 2degrees WiFi calling does to reduce roaming costs. Though this gives a subtle indication it may not be. Why not just say "if you're overseas it doesn't work" and eliminate the confusion?

"A user may be in a location overseas where Spark WiFi calling is not supported."

From:https://www.spark.co.nz/help/mobile/understand/wifi-calling/

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