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weetbix43

91 posts

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  #2555298 2-Sep-2020 00:10
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Hi guys,

Sorry for the late reply and thank you for all your input. Yes I think the best way to go forward is wait until the front house has fibre up and running then put a request in for a 2nd ont. perhaps They do have a different provider than mine however.

@Wheelbarrow01 sending a pm now thank you.

Wheelbarrow01
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Chorus

  #2556079 3-Sep-2020 01:40
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weetbix43: Hi guys,

Sorry for the late reply and thank you for all your input. Yes I think the best way to go forward is wait until the front house has fibre up and running then put a request in for a 2nd ont. perhaps They do have a different provider than mine however.

@Wheelbarrow01 sending a pm now thank you.

 

I had a look at the address and am familiar with the layout. The problem here is that the minor dwelling looks to be a converted garage which does not have a unique delivery address registered with either NZ Post or the Electricity Authority (such as 10A, 2/10 etc) although it does have a separate power meter at the same address -so that is a good start. 

 

If the OP can erect a second letterbox and get NZ Post to recognise it as a legit and separate delivery address from the main house, and get your power meter address record updated to match, then there is a possibility that Chorus can create a new address to match also, but that does not in itself guarantee a free connection to our network. You may still be liable for what is essentially Infill Build work required to expand our network to cater for an additional dwelling/address that we didn't previously know about or cater for.

 

The other solution suggested by other posters is an Additional ONT order. The issue there is that an additional ONT generally must be installed in the same building as the primary ONT, and generally right next to the primary. If you have installed your own 20mm duct and draw-wire from the ETP to your preferred ONT location there is a possibility that a friendly tech "might" help you out, but there are certaily no guarantees. Strictly speaking, they should not be doing that at all. I have seen examples where a customer tried to get a technician to do similar work and they refused. Basically if it's not on the work instructions and there's no codes to bill for it, then they can't do it.

 

Personally if it were me in this particular situation and I really wanted fibre (and I was planning on staying at this address for a while), I would go down the route of erecting a second letterbox etc as suggested above.





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


 
 
 
 


FIFO
21 posts

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  #2556218 3-Sep-2020 11:21
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This is also an alternative for locations without a formal address:

 

https://www.chorus.co.nz/connecting-smart-locations


nztim
974 posts

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  #2556264 3-Sep-2020 11:30
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Another Idea, just order a secondary offer on the 2nd ONT port and run a cat6 cable to the sleep out

 

 

 

 


coffeebaron
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  #2556298 3-Sep-2020 12:46
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I guess if you did the prep work for getting Fibre to the sleep-out, and the Chorus tech says no, then not all lost, as you can then use it to run your CAT6 cable in it instead.

 

 





Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
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