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2 posts

Wannabe Geek

#30786 21-Feb-2009 13:05
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I recently upgraded from Telecom basic to the explorer plan to avail of the increased speed from ADSL2+
A Telecom rep called to my house to inform me that I would get far better speed if I upgraded my plan.

Like a fool I upgraded and since then I have noting but problem, basically my connection speed decreased.

After a number of calls and emails to Telecom support they said I needed to change my modem and gave me on there Thompson wireless modem to try.( I was using a Dlink wireless router compatiable with ASDL2+)

This seems to have fixed my problem with I'm connected via a cable to the internet but not when I connect wirelessly, I'm back to the download speeds I had before I upgraded

The speed test I have done wirelessly are or two feet away from the modem so it not distance that is the cause of the problem. I have also checked my set up to the best of my knowledge and I cannot see anything wrong. I performed tests with the phone lines connected and disconnected, cordless phone connected and disconnected, sky connected and disconnected. I  constantly get a upload speed of somewhere between 1500kb/s and 3000kb/s.
My test result from both the telecom site and are below.

Any got any suggestion on how I solve this - telecom support seem baffled ?


Telecom ResultsDATE Sat 21st FebTIME: 9am -9.30am
Test 1. Your line speed is approximately 9028.1 Kbps or 1106.4 KB/sec  - Connected via Ethernet Cable -500KB testTest 2. Your line speed is approximately 7626.6 Kbps or 934.6 KB/sec  - Connected via Ethernet Cable - 1Mb testTest 3. Your line speed is approximately 1160.2 Kbps or 142.2 KB/sec - Wireless connection less the 2ft from the modem-500KB test
Test 4. Your line speed is approximately 1341.1 Kbps or 164.3 KB/sec Wireless connection less the 2ft from the modem-1Mb test
IP_ADDRESSDOWNLOAD_SPEEDUPLOAD_SPEEDLATENCYSERVER_NAMEDISTANCEComments kb/s743 kb/s119 msTauranga~ 50 miConnected via Ethernet Cable kb/s562 kb/s142 msTauranga~ 50 miWireless connection less than two feet away from the modem kb/s753 kb/s98 msTauranga~ 50 miConnected via Ethernet Cable kb/s647 kb/s120 msTauranga~ 50 miWireless connection less than two feet away from the modem kb/s552 kb/s122 msTauranga~ 50 miWireless connection less than two feet away from the modem

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Uber Geek


  #197161 21-Feb-2009 19:33
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At 2 feet you may be overloading the front end of one of the devices - move out to about 5m and see if it improves.

Also, remember that wireless will never be as good, those speeds are fine for browsing so whats the problem anyway?


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  #197165 21-Feb-2009 19:58
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Have you tried changing channel on the router? Somebody nearby could be using the same channel which will cause significant speed decreases.

Are you sure the router is set to G mode only or B+G and not just B? You should be able to get around 10Mbps out of a regular 802.11g connection.


2 posts

Wannabe Geek

  #197204 22-Feb-2009 08:22
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Do you know how I can check this ?

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