The XT Network FAQ (Frequently Asked Questions)

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15 posts

Geek

Reply # 217760 25-May-2009 17:31

The term 'a' often refers to the american version which Telecom NZ align to. It is also referred to as a model, like Nokia as N95-2 or N95-3 etc.

Paul
www.phonesdirect.co.nz

Kookoo

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Reply # 217804 25-May-2009 20:15

Offtopic:
Paul, I just checked your website - you might want to change the following text you have there:
"Telecom?s new network is GSM 850Mhz. Their 3G network is 2100Mhz and will cover cities and other major metropolitan areas." Some customers may be unhappy. :)

Hello, Ground!

NealR

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Reply # 217832 25-May-2009 21:14

Good point Kookoo, worth reminding people that XTNetwork has NO GSM. It is a 3G only network. 2G is sooo last century.

The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

freitasm

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Reply # 217941 26-May-2009 10:51

Adding to our own discussion here, PublicAddress is running a series of Q&A with Telecom employees, so if you have any additional questions, or want to add to the discussion there...

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ninjabear

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Reply # 218873 28-May-2009 18:01

What does it mean by infil sites?

So if my N82 is 900mhz/2100mhz it'll work with telecom's 2100mhz . I know 850mhz doesn't work

It says 3g works if the handset is 850mhz then at the top it says it will work if you have 2100mhz so.. I don't understand?

andrewcnz

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Reply # 218948 28-May-2009 20:24

ninjabear: What does it mean by infil sites?

So if my N82 is 900mhz/2100mhz it'll work with telecom's 2100mhz . I know 850mhz doesn't work

It says 3g works if the handset is 850mhz then at the top it says it will work if you have 2100mhz so.. I don't understand?

If your phone does not do 3G 850 then it will be no good on XT. Looks like some 3G 2100 in big cities but not a lot. Your N82 wont get you very far.

rugrat

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Reply # 218950 28-May-2009 20:30

Is there a time limit between top ups to keep prepay active?

Is the bonus offered when top up $20 or more just a starting promotion, or is it part of long term pricing model?

With texting caps on prepay do you have to pick 150 texts for $6 or 600 for $12 at beginning of month or is it see how many use, then work out which would've been best plan?

If only send 5 texts in month and on 150? is user charged $1 or $6.

Sorry in advance if any questions already asked, lot to read through.

digitaldivide

94 posts

Master Geek

Reply # 218967 28-May-2009 21:04

If I am a Telecom NZ XT Customer, roaming downtown Sydney on WCDMA, can I make a video call to an XT Customer in New Zealand?

When will Telecom NZ publish coverage maps to replace the CDMA coverage maps? Will areas of New Zealand that have 2100 be represented (gerat for in-bound roamers).

What will Telecom NZ do to migrate WorldMode customers to WCDMA?

When will Alcatel-Lucent trial HSPA+ in New Zealand?

When will Telecom NZ offer HSPA+ devices? Before Christmas this year?

Has Telecom NZ changed any Terms and Conditions to reflect the new SIM card they are supplying?

Who owns the SIM card? Me (the Customer) or Telecom NZ?

camtab

54 posts

Master Geek

Reply # 218970 28-May-2009 21:15

A lot of questions so sorry but will add one more...does anyone know if you can get a sim on prepay and just use it for data..say just add the 240 for $18 a month. Basically can you get a data only SIM?

munchkin

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Reply # 219063 29-May-2009 00:37

@rugrat:

Currently it's 6 months between top-ups. I'm not sure about #2, but for TXT addons, you pick one at the beginning of the month. If you don't use the minimum amount of messages to be charged for that addon,you'll be charged for what you have used instead; eg: You have chosen TXT150, but you only send 5 messages - you'll only be charged $1.

@digitaldivide:

Video calls are only available in NZ to other Telecom XT network customers. Telecom owns the SIM card, and the terms and conditions have been updated to reflect this, as well as other things.

@Cantab:

Yes you can.

All information contained in posts made by me shall be treated as PotatoZoo's own personal opinion unless otherwise specified.

Doctor

39 posts

Geek

Reply # 219173 29-May-2009 09:58

munchkin: @rugrat:

Currently it's 6 months between top-ups. I'm not sure about #2, but for TXT addons, you pick one at the beginning of the month. If you don't use the minimum amount of messages to be charged for that addon,you'll be charged for what you have used instead; eg: You have chosen TXT150, but you only send 5 messages - you'll only be charged $1.

Umm I just checked with a mate at Telecom and the reply was no, its upfront. As soon as you send the first txt you pay for the whole addon. It's not a cap.

Same system as Vodafone

friedCrumpet

268 posts

Ultimate Geek

Reply # 219180 29-May-2009 10:08

Doctor:
munchkin: @rugrat:

Currently it's 6 months between top-ups. I'm not sure about #2, but for TXT addons, you pick one at the beginning of the month. If you don't use the minimum amount of messages to be charged for that addon,you'll be charged for what you have used instead; eg: You have chosen TXT150, but you only send 5 messages - you'll only be charged $1.

Umm I just checked with a mate at Telecom and the reply was no, its upfront. As soon as you send the first txt you pay for the whole addon. It's not a cap.

Same system as Vodafone

The terms and conditions on Telecom's website beg to differ with your friend:

- Depending on the TXT Extra you’ve subscribed to, you will be charged for the first set number of eligible TXT Extra messages per month you send at
$0.20 per message and receive your other allocated eligible text messages free (at $0.00 per message). For example, if you’ve subscribed to 150TXT Extra you will be charged $0.20 per message for the first 30 text messages and the next 120 text messages are free.
- If you do not exceed the first set number of eligible TXT Extra messages, you will only be charged for what you use that month and not the monthly
fee. For example, if you’ve subscribed to 150TXT Extra and you use less than 30 text messages per month then you will only be charged $0.20 per message and not the $6.00 monthly fee.

Doctor

39 posts

Geek

Reply # 219189 29-May-2009 10:26

Yeap cheers, saw the bit in the T&Cs and updated him. It's a bit chaotic where they are :)

sethw

29 posts

Geek

Reply # 219313 29-May-2009 14:29

What is the SMS Message Centre number for the XT network? This will allow non XT handsets to be configured to receive SMS messages. Thanks.

freitasm

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Reply # 219314 29-May-2009 14:33

Posted in the FAQ now...

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