The XT Network FAQ (Frequently Asked Questions)

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Reply # 215577 18-May-2009 12:31

NealR:

The person who invents an official sarcasm font for online use is going to get my vote :)

Do you mean unicode U+00A1. See http://en.wikipedia.org/wiki/Sarcasm_mark
It's identical to the inverse exclaimation point.

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NealR

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Reply # 215582 18-May-2009 13:01

Sadly US101 Keyboard does not seem to have this key ;)

The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

Commodore

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Reply # 215719 18-May-2009 21:06

im not sure if any one has Asked this Question yet so umm sorry in advance if this is Double post.
Will the new XT Network have a new prefix? and what will it be?

hamish225

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Reply # 215722 18-May-2009 21:08

no it wont xD

O___O

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Reply # 215723 18-May-2009 21:08

Commodore: im not sure if any one has Asked this Question yet so umm sorry in advance if this is Double post.

Will the new XT Network have a new prefix? and what will it be?

The new network will continue to use 027 (question # 18 in the FAQ).

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Reply # 216019 19-May-2009 17:42

thank you mr admin

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Reply # 216140 19-May-2009 23:13

NealR:

The person who invents an official sarcasm font for online use is going to get my vote :)

an 'eye rolling' or 'tongue sticking out' smiley usually works quite well.

digitaldivide

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Reply # 216149 19-May-2009 23:43

I didn't see these - correct or update if necessary -

Q. What happens when a Telecom NZ customer and mobile device is not within 850/2100 coverage, and is in GSM-only coverage? Emergency calling only?

Q. What numbers can you dial from a Telecom NZ WCDMA device without the SIM card inserted?

Q. When someone from overseas (inbound roamer) wants a local SIM card and chooses Telecom NZ, how do they obtain one?
Will they be available to inbound-roamers on Prepaid Only?

Q. Will Telecom NZ sell SIM cards any other way except a retail store? (e.g: Call Centre, Online)?
Must all of New Zealand visit a retailer to get a SIM card?

Q. When I switch from my Vodafone phone to Telecom NZ WCDMA phone, how do I transfer my address book/contacts to the Telecom NZ SIM card?
Can this be done at time of purchase of the SIM?

Q. When I switch from my Telecom NZ CDMA phone to Telecom NZ WCDMA phone, how do I transfer my address book/contacts to the Telecom NZ SIM card?
Are all Telecom NZ CDMA phones supported? Mine, like many, is several years old.
Can this be done at time of purchase of the SIM?

Q. Will Telecom NZ sell content (like a ringtone or video clip) to mobile devices not purchased from Telecom NZ?
Q. Or is using a Telecom NZ SIM card enough to access this content?

Q. Telecom NZ uses 5 zones for international pricing. Will these 5 zones stay for WCDMA?
http://www.telecomroaming.co.nz/DataRoaming.aspx

Q.Service Repair Replace: When I buy a phone from Telecom NZ, if it breaks does Telecom fix it or someone else? If someone else, will it be in New Zealand? Is the wait time / turnaround time the same as for CDMA devices?

Q. Can I place a video call to friends overseas who have a mobile phone with a video camera?

Q. If my Vodafone is stolen and I report this, what stops the thief putting in a Telecom NZ SIM and using it?

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Reply # 216158 20-May-2009 07:34

digitaldivide: I didn't see these - correct or update if necessary -

Q. What happens when a Telecom NZ customer and mobile device is not within 850/2100 coverage, and is in GSM-only coverage? Emergency calling only?

Telecom has not installed a GSM network, so if you are outside the 97% coverage you will need to find a landline for emergency calls

Q. What numbers can you dial from a Telecom NZ WCDMA device without the SIM card inserted?

My Guess will be emergency calls only

Q. When someone from overseas (inbound roamer) wants a local SIM card and chooses Telecom NZ, how do they obtain one?
Will they be available to inbound-roamers on Prepaid Only?

My guess will that they would need to go into a telecom shop and talk to them, if they meet the required checks then yes I couldn't see why they wouldn't be allowed on a contract.

Q. Will Telecom NZ sell SIM cards any other way except a retail store? (e.g: Call Centre, Online)?
Must all of New Zealand visit a retailer to get a SIM card?

Q. When I switch from my Vodafone phone to Telecom NZ WCDMA phone, how do I transfer my address book/contacts to the Telecom NZ SIM card?
Can this be done at time of purchase of the SIM?

This will most likely not be a option as Telecom stores will not have the resources to access a vodafone sold phone.

Q. Will Telecom NZ sell content (like a ringtone or video clip) to mobile devices not purchased from Telecom NZ?

No, like with Vodafone I am taking that imported phones will not have access to the Telecom shop due to them being on non telecom firmware.

Q. Telecom NZ uses 5 zones for international pricing. Will these 5 zones stay for WCDMA?
http://www.telecomroaming.co.nz/DataRoaming.aspx

AFAIK, Yes all current service e.g data roaming will stay the same as CDMA

Q.Service Repair Replace: When I buy a phone from Telecom NZ, if it breaks does Telecom fix it or someone else? If someone else, will it be in New Zealand? Is the wait time / turnaround time the same as for CDMA devices?

If you brought your phone through telecom you will need to send you phone away to telecom (Telegistics) to fix under the first 12months, sending it to another repair agent could and most likely void your warrenty

Q. If my Vodafone is stolen and I report this, what stops the thief putting in a Telecom NZ SIM and using it?

It is a high chance that a vodafone phone will not work on the XT network due to freqencys being different with the odd occasion such as the iphone.

brentbart

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Reply # 216188 20-May-2009 09:45

What does the XT network have against people with disablities?

link

{MOD EDIT : SP : Added hyperlink}

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Reply # 216193 20-May-2009 09:51

@digitaldivide: I've got answers to all those questions now, and will update the FAQ later during the day.

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Reply # 216344 20-May-2009 14:50

@digitaldivide: I have update the FAQ with all your questions.

Thanks!

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tonyhughes

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Reply # 216374 20-May-2009 15:59

Q. Can i use the tandem service with a W-CDMA handset and a CDMA handset (ie, one from each of Telecoms networks)?
A. No, this is not possible at all.

(This was possible in the old 025+027 days).

ZALMAN

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Reply # 216375 20-May-2009 16:05

the company I work for is on the old telecom network with no intentions to initially change to XT
is there any way possible for me to run a xt work phone
or would the only way to be by dirverting to the xt sim which would incurr extra cost?

Commodore

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Reply # 216420 20-May-2009 18:29

why would you want to you can keep the same number with number portability and telecom is still keeping the 027 prefix

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