bazzer: I wasn't really questioning if you deserved it, I was just throwing out a scenario that takes your example to an extreme. I don't see the fact that you've been with them for 6 years as being relevant to this issue. The voucher thing wasn't for long time Telecom people, it was for anyone resigning on a contract.
Anyway, sounds like it might get resolved for you. Hope you do get the voucher, one should be rewarded for loyalty but it doesn't always work out like that.