chawee: I just came off the VF contract, still can't decide which one to go for, either Telecom or VF, the dumb thing I did was to purchase iPHONE from VF without contract last x'mas :\
Not really a dumb thing, at least not for me when I did it. VF had plans set up for what they thought an iphone user should use their phone for, and there plan was not for texting. So basically unless I was prepared to change my usage then their plans would have cost me a fortune.
Its ridiculous that they wouldn't allow the same addons to the iphone plans that were available on the other plans. But thats VF for you. I did see a post somewhere where they said the technology didn't allow the addons, but as i'm sure anyone here knows that was just them using the 'computer error' excuse.
ArranH: Its ridiculous that they wouldn't allow the same addons to the iphone plans that were available on the other plans. But thats VF for you. I did see a post somewhere where they said the technology didn't allow the addons, but as i'm sure anyone here knows that was just them using the 'computer error' excuse.
I thought the 6 week 'pit stop' to upgrade to sybol (spelling?) accounting system was meant to stop these limitations of addons and building of plans?
Anyways, I use XT, it's wonderful, coverage is great, no problems with data slowdowns (in and around Auckland) and the plans are simple and theres no contract to sign so you can actually change your plan up and down as required.
Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.
I currently have a corp connected Apache (Data and Voice) is an XT plan with an IPHONE going to cost more. I am looking at providing my own phone and transfering the corp connection to it.
I thought the 6 week 'pit stop' to upgrade to sybol (spelling?) accounting system was meant to stop these limitations of addons and building of plans?
Anyways, I use XT, it's wonderful, coverage is great, no problems with data slowdowns (in and around Auckland) and the plans are simple and theres no contract to sign so you can actually change your plan up and down as required.
I really wish changing was an option but nearly everyone I know is on Vodafone. I had more problems on the weekend when their system decided that everytime I entered in 20# when it asked how much I wanted to credit my account with it would instead send me to the help desk which would cost me $1. I would have much preferred the system to take my money and credit my account, and I wasn't in the mood to be told that the system was working fine (as I have been told in the past while a few of us struggle with its faults).
I'm working on pushing my friends off Vodafone. Many friends and former clients are with them because of me, so I'm feeling a little guilty now that they're paying $10k/month for what has become substandard service. Once at least a few more friends have moved to XT I'll make the jump :) Or if Apple bring out a two sim iphone, though I doubt that would ever happen.
I thought the 6 week 'pit stop' to upgrade to sybol (spelling?) accounting system was meant to stop these limitations of addons and building of plans?
Anyways, I use XT, it's wonderful, coverage is great, no problems with data slowdowns (in and around Auckland) and the plans are simple and theres no contract to sign so you can actually change your plan up and down as required.
I really wish changing was an option but nearly everyone I know is on Vodafone. I had more problems on the weekend when their system decided that everytime I entered in 20# when it asked how much I wanted to credit my account with it would instead send me to the help desk which would cost me $1. I would have much preferred the system to take my money and credit my account, and I wasn't in the mood to be told that the system was working fine (as I have been told in the past while a few of us struggle with its faults).
I'm working on pushing my friends off Vodafone. Many friends and former clients are with them because of me, so I'm feeling a little guilty now that they're paying $10k/month for what has become substandard service. Once at least a few more friends have moved to XT I'll make the jump :) Or if Apple bring out a two sim iphone, though I doubt that would ever happen.
That's a random problem there.. Then again I had quite a few people coming into store that weekend with the same problem, It should be all fixed now.. All computers glitch you know ;)
VF have always treated me well, as a customer. I have now been with them for 10 years which seems rather long and have never had any problems with them, been with Telecom a few times and always find myself coming back. Bestmate is the best thing for me atm due to my mates in Uni, and also pretty much all my mates are on Vodafone.
I've been with them since Bellsouth, and have had excellent service until 18 months when it has just been one issue after another, costing me money and experiencing some terrible customer service. I did find one store manager who was fantastic, but on the whole the (mostly customer service line staff) staff where terrible.
As for the computer glitch, I've designed more complex systems than the Vodafone payment processing system for much much larger companies, and yes computers do glitch, but such glitches should be either preventable or quickly repaired. This was not quickly repaired. I've only credited my new pre-pay a couple of times (I dropped the contract a few months ago) and perhaps 3 out of the 5 times either the website has been buggy or the phone service (or both). That is far from satisfactory, especially for a company with neither an updated system status page, nor a free help service when the problem is theirs.
But we're getting a little off topic. I was hoping that one of the companies would release a plan that is more adaptable and not as restrictive into how users used their iPhones but that just hasn't been the case yet. I'm off to London in May, loving the plans they have there :)
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly
to your computer or smartphone by using a feed reader.
Trusted
