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1 post

Wannabe Geek


# 39522 15-Aug-2009 21:19
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Hi,


I purchased a new XT handset and a SIM card. At first, things worked fine, but after popping in a 2 Degrees SIM the XT SIM no longer works in the phone, showing a "Invalid (u)SIM". I can't make any calls, txt, etc. And havn't been asked for a PUK or anything like that. The 2 Degrees SIM works perfectly though.


If it means anything, the XT SIM's number was in the process of being replaced with my old CDMA's number. I've been on the phone with Telecom assistants who claimed the SIM was disactivated and reactivating would take "4-8 hours". It's been much longer than that, so I'm wondering if my SIM is faulty or if it's something else?


Thanks in advance!




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19282 posts

Uber Geek
Inactive user


  # 247060 15-Aug-2009 21:32
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Try SIM in another XT handset

John

893 posts

Ultimate Geek


  # 247071 15-Aug-2009 22:23
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Leave sim in phone over night with phone on and see if it works in the morning. I have switched between 2degreesmobile shop and xt sims fine





 
 
 
 


893 posts

Ultimate Geek


  # 247130 16-Aug-2009 10:25
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Sorry meant 2degreesmobile sim and xt sim





76 posts

Master Geek


  # 247134 16-Aug-2009 10:31
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My R6 will often (as in half a dozen times) come up on the screen invalid sim, so i have to take it out, put it back in, turn off and on half a dozen times, wait a while before it works again....

489 posts

Ultimate Geek

Trusted

  # 247474 17-Aug-2009 09:00
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If you're having problems with the handsets you can take them back into the store and have a chat to someone

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