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1248 posts

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# 42486 6-Oct-2009 10:39
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Just took over someone elses CDMA contract for next 7 months, and got the first bill.

I see something new to my previous bills - a $5 Loyalty credit, which appears will be credited each month. Whats the story with that, and whats required to get it?

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Spark NZ

  # 261595 6-Oct-2009 11:50
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Hi Comradehunt,

It will most likely be the association loyalty credit which goes with one of the association mobile plans - either Association On Net or Association 200 off peak, the requirments for getting this additional credit are that you must have a business line billed under the same customer number

Regards
Nic




The views expressed in the post above are my views only and unless stated do not represent the views of my employer.....

It's only an informed decision when the information comes from an informed source


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1248 posts

Uber Geek


  # 261682 6-Oct-2009 13:46
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Thanks for your reply. It is on flexi mytime, so I assume that somehow Telecom has made a mistake?

I also assume that the credit is not related to the contract, ie if during term the person no longer meets the conditions to have it that it will not be applied, as opposed to once contract is signed for 2 years, that credit is applied for the 2 years?

 
 
 
 


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  # 261698 6-Oct-2009 14:28
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As you are on flexi mytime it won't be the association loyalty credit, it is more than likely a legacy credit that has been left on there so it will remain until the end of the contract or until you upgrade your mobile phone and sign a new contract




The views expressed in the post above are my views only and unless stated do not represent the views of my employer.....

It's only an informed decision when the information comes from an informed source


Speedtest @ Work

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