I am new to Telecom and new to BigTime.
Overall I am pretty happy. I have done a bit of P2P and that work pretty good for me after hours.
When I was sold the product they explained the whole shaping thing and that was ok for me especially as they said my normal interneting should work fine with good performance. (they even quoted youtube should go well).
Well they are right for the majority of what they said. Browsing is fast and youtube very rearly buffers for me even at peek times.(only very occasionally with HD content. I emphasizes the rearly)
I have run into problems in the last two days which I can't understand. My partner has been trying to watch TVNZ on demand (Masterchef Aussie). It loads buffers 20 second then I get to watch 5 secs etc etc.
I don't understand why it would be slow to TVNZ:
1. It is local content
2. Telecom and TVNZ must be in bed together with Tivo etc so there must be a decent pipe between them.
Ok so some facts on my connection and timing.
Was trying to do this last night(and the previous night) around 8:30pm: Speedtest.net at the time running around 6.5 Mb/sec.
Tried again around 11pm still having the same problem with TVNZ. My Speedtest.net at this time was running at about 10.5 Mb/sec.
My max linespeed is about 11.75 Mb/sec. Interleaving is switched off and nothing else was running. I am in Auckland on ADSL2+
Rung Telecom and they did not seem to be able to help. They suggested it was because I choose Bigtime and that they need to shape more than P2P to make the experience good for all. I highlighted the sales pitch that they used that it should not effect normal interneting such as youtube. I would have thought that ondemand is normal interneting as well especially when it is local content.
So the million dollar question. Is this a Bigtime problem or a TVNZ problem as I seem to be rolling in bandwidth that does not look like it is being shaped optimally.
Any comments or advice
I was only asking a question...
So can I tell when the network is busy? If my speedtest.net is almost at my linespeed then I would have thought the the network was getting less congested. (I am not an expert so it is an uninform opinion only) i.e speedtest.net result of 10.5Mb/sec with a ping of 20ms when my maximum linespeed of 11.7Mb/sec is pretty good.
Is OnDemand(such as TVNZ) considered to be file sharing traffic?
I would have thought that it would be similar to youtube. The Telecom sales team sold it to me suggesting I should not have problems with things such as youtube. (and as I said I am pretty happy with the Youtube performance). i.e they tested the line attenuation and other technical stuff before I signed up to give me an estimate of my connection speeds.
I am not trying to be a smartarse as I am generally happy todate. I was just trying to understand why TVNZ was impossible to watch when I have a great connection.
ottenpat: Sorry me again
So it would be unlikely for Telecom to cache TVNZ on demand because it is not so popular? (hence my constant buffering)
And on slower speeds. So is Speedtest.net a worthless exercise? My lowest speed was 6.5MB/sec and high is around 10.7Mb/Sec on a line speed on 11.7. Even at 6.5Mb/sec On demand should be flying unless it is coming from offshore and it is not cached. I will need to do some offshore sppedtests.