ArcticSilver:

c4bb0ose:

ArcticSilver:

c4bb0ose:

suiko: Hey doozy-if that's the case, is there anything else we can do to assist you in fixing the problem? I do expect to have a sub-optimal ping to international servers because I'm on BigTime I just don't expect over 1000ms, let alone 10k+(when the good days can be 250ms)

In particular, this hop seems to be pretty nasty and persistent i.e.

6 60 ms 60 ms * ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37]
7 187 ms 188 ms 195 ms so6-1-1.labr5.global-gateway.net.nz [122.56.127.62]

and that's when there's still a few nz gateway hops to go..

orly ping stuffs aye?  I can do that :)

http://www.mediafire.com/imageview.php?quickkey=tmemtxtmydz&thumb=5

http://www.mediafire.com/imageview.php?quickkey=qynenymtjut&thumb=5


I can do it to any ip, but this is the sserver ip that I have high ping on so It made sense to do this, i have already had this looked at and from that persons perspective it's something to do with my game servers.

NCSoft's firewalls drop IMCP packets so your pings will not get through.

Also realise your ping seems to be fine to the US, but remember ping is not TCP.

The most likely cause of this is the shaping equipment picking up the TCP packets and lowering its priority when in fact we want it high (for a low ping). This will not appear in a ping or trace route. It will only appear while using TCP (so in game).

yeh, I no but bleh id happily video my ping for half an hour ingame while showing off the affects rubberbanding around the game environment has on gameplay but they probebly wouldnt bother with it?

The best thing ti do is test your pings at various times in game using the /ping command (morning, afternoon and night) and post your results here. This would help determine if the issue is confined to a certan period of time.