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17 posts

Geek


  # 312443 29-Mar-2010 15:48
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Lag is back from 2 weeks ago in everything. Change it back please?

134 posts

Master Geek


  # 312486 29-Mar-2010 16:58
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Nothing has been fixed?

I'm getting stable ping but still get packet loss, i guessing nearly is everything is back  downloads getting up there.

 

 
 
 
 


518 posts

Ultimate Geek


  # 312490 29-Mar-2010 17:03
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Yeah the shaping rules that are being changes constanly seem to be going backwards more than fowards at the moment, everything is becoming really unusable




PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.


1892 posts

Uber Geek


  # 312510 29-Mar-2010 17:43
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This is rather amusing. :D

Ventrilo is usable today. I get the odd lag every now and then, but it appears to work good. Anything national performs as per usual. International traffic seems ok today too. I can't wait for that memory issue to be fixed! :)





Sometimes what you don't get is a blessing in disguise!

95 posts

Master Geek

Trusted
flashcards.co.nz

  # 312511 29-Mar-2010 17:46
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Even back OFF BT I am still getting low speeds:



Bugger...

72 posts

Master Geek


  # 312519 29-Mar-2010 17:56
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speedtest shows 90-100 ping to auckland server and show this for wellington



Ping statistics for 66.102.7.99(google.com):
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 139ms, Maximum = 169ms, Average = 162ms

 

134 posts

Master Geek


  # 312573 29-Mar-2010 20:29
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Well something just happened my end. just changed my modem because my other one that is meant to be better just died after 1 month... 

Now just trying this modem and getting those speeds ....



Upload can nearly beat my download speed!

Well going to keep on trying tho 

 
 
 
 


67 posts

Master Geek


# 312603 29-Mar-2010 21:21
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Well, looks like things are back to normal - And by normal I mean god-awful. Hey Mum I rhymed!

I can't even log in to Gmail and some games lol

ABT here I come!

72 posts

Master Geek


  # 312635 29-Mar-2010 22:13
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putty keeps timing out, this is horrible and frustrating.
dont need 7mbits. 2mbits stable and realible would be much better without throthled traffic =\\\

67 posts

Master Geek


  # 312637 29-Mar-2010 22:15
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pasho: putty keeps timing out, this is horrible and frustrating.
dont need 7mbits. 2mbits stable and realible would be much better without throthled traffic =\\\



Agreed - sigh!

3839 posts

Uber Geek

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Lifetime subscriber

  # 312659 29-Mar-2010 22:43
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Was away all weekend and have only just jumped on PC tonight, but my connections eems to be fine tonight.






Information wants to be free. The Net interprets censorship as damage and routes around it.


67 posts

Master Geek


  # 312666 29-Mar-2010 22:57
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If only all games were hosted in Sydney ehh?



67 posts

Master Geek


  # 312669 29-Mar-2010 23:05
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Ping Test

39 posts

Geek


  # 312675 29-Mar-2010 23:15
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Not sure if I'm repeating old information here (wasn't going to read all 60odd pages worth)
But anyway we're on Big Time now and are often experiencing the same trouble with sites not loading or emails not sending. Sometimes I need to hit refresh a few times but it does go through in the end.

A big problem I see is that sadly the standard Helpdesk are far from helpful. As soon as you mention the words "Big Time" any and all speed related complaints you have are treated as what you get with Big Time.
This would be true if we were to be complaining about torrent speeds or online gaming but not general web browsing or trying to send an email. Things that Big Time is supposed to be prioritised to favour

2nd Tier support though we've found to be very good (provided you make it that far - another story though)
We were told the Speed/latency issues are caused by a known fault inside NetGate where there's a router which is messing with packets. Should any be directed at it they get messed over with which leads the inveitable stalled webpages.
Additionally it seems whether you reach that router or not depends on what PPP link you happen to be on

They also mentioned it's affecting both Big Time and Broadband Pro customers. So when the Telecom technicians say they're working on it, wanting it resolved I'd believe them. If not for them them simply wanting problems solved then wanting them solved because it's affecting their Pro customers as well

95 posts

Master Geek

Trusted
flashcards.co.nz

# 312684 29-Mar-2010 23:35
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Doctor: Not sure if I'm repeating old information here (wasn't going to read all 60odd pages worth)
But anyway we're on Big Time now and are often experiencing the same trouble with sites not loading or emails not sending. Sometimes I need to hit refresh a few times but it does go through in the end.

A big problem I see is that sadly the standard Helpdesk are far from helpful. As soon as you mention the words "Big Time" any and all speed related complaints you have are treated as what you get with Big Time.
This would be true if we were to be complaining about torrent speeds or online gaming but not general web browsing or trying to send an email. Things that Big Time is supposed to be prioritised to favour

2nd Tier support though we've found to be very good (provided you make it that far - another story though)
We were told the Speed/latency issues are caused by a known fault inside NetGate where there's a router which is messing with packets. Should any be directed at it they get messed over with which leads the inveitable stalled webpages.
Additionally it seems whether you reach that router or not depends on what PPP link you happen to be on

They also mentioned it's affecting both Big Time and Broadband Pro customers. So when the Telecom technicians say they're working on it, wanting it resolved I'd believe them. If not for them them simply wanting problems solved then wanting them solved because it's affecting their Pro customers as well


It's affecting ALL of their Broadband customers it would seem:



I recently went from BT back to Adventure...

There is absolutely NOTHING any of us can do until Telecom sorts it out. We can log calls and emails until we are blue in the face but I am now convinced that it will be 'fixed when it's fixed'. If there was another genuine BB option in NZ, I'd try it. So far, I have not found one...

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