CrushKill: On a side note, what is this Global Gateway that seems to be the source of the problems?
Telecom.
http://www.telecom.co.nz/content/0,8748,101941-1373,00.html
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CrushKill: On a side note, what is this Global Gateway that seems to be the source of the problems?
rm *
PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor
Mobile Phone: iPhone 5 32gb Graphite.
System: It appears the throttling of the Big Time connections have been pushed to the point they are barely there, i mean yes they say there is throttling but throttling to speeds less than dial-up, is that really aloud?
System: It appears the throttling of the Big Time connections have been pushed to the point they are barely there, i mean yes they say there is throttling but throttling to speeds less than dial-up, is that really aloud?
nitrotech:System: It appears the throttling of the Big Time connections have been pushed to the point they are barely there, i mean yes they say there is throttling but throttling to speeds less than dial-up, is that really aloud?
The answer is no it's not, quite simply this plan now offers international speeds that are less than a dial up plan - telecom have promoted this plan as a broadband plan and ADSL2+ speeds - yes they have mentioned that it's throttled but it's now at the point where it's simply unusable.
Like me you should be laying a complaint here:
http://www.comcom.govt.nz/Inquiries/contactus.aspx
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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.
Talkiet:
While of course you are free to lay a complaint with whoever you wish, you're also free to move to another plan, or even another ISP if you value performance on demand for all protocols above the benefit of no download cap. Please read the Bigtime T&Cs before stating how it's promoted. It's been VERY clearly advertised since day one that it won't be suitable for all users and specifically P2P, downloaders and gamers may find other plans more suitable.
There are a vast number of people happy with BigTime, and at least dozens complaining about it.
All that said, the traffic management is under continuous review and if it actually turns out to be the rules or the traffic management box that is genuinely slowing normal (non P2P / RS type DL / non gaming etc) traffic to 22bytes/sec than I'm sure that changes will be made.
Also remember that this forum is NOT the official grievance airing point for performance issues. You can't expect Telecom to take offhand reports of terrible performance as an item to action. Log the issues and have all the normal troubleshooting done.
At the end of the day though, we're not holding a gun to your head, you're free to change plan.
Cheers - N
Talkiet:
Also remember that this forum is NOT the official grievance airing point for performance issues. You can't expect Telecom to take offhand reports of terrible performance as an item to action. Log the issues and have all the normal troubleshooting done.
amiga500: I think this might GO on to be a LARGE problem for Telecom.
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