Up until three weeks ago, the global gateway wasn't broken. It is (apprently) being fixed. Once it has been absolutly (with out a doubt) confirmed that it is fixed, we can complain about the individual plan not performing. But right now, it is effecting BigTime as well as the Pro plan (apparently).
Once thing I have learneded these past months is that patience is required with Telecom. If you nag, beg, poke and nag some more, then wait a week and start again...Stuff eventually gets done. Once it is done, whatever you ask for seems to perform.
Those who move will kick themselves in the teeth later on when the plan performs well and they are locked into a capped plan for 24 months. amiga500 is right to a certain extent, GoLarge was a flop but for those who remained loyal and stayed on the plan got an amazing plan for the price.
As for the tone of Talkiet's previous posts...There is none. He is here to help as much as he can. Don't argue with one of the only link this forum has to the Telecom network. If he suddenly disappears, our frustrations, problems and complaints will be even more usless than before. I find if I read this thread again in the morning when I'm not in "Anti-Telecom" mode, I understand the point of view of others much better.