Telecom Big Time plan trouble thread

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Big Time plan trouble thread

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521 posts

Ultimate Geek

#319013 15-Apr-2010 19:24

crazed:
Kilack: I just talked to someone at telecom about the changes etc.
They said that they aren't making any more changes to the plan for 1-2 weeks while they do a complete review on the plan etc which is already underway.

Yea heard this myself that they are reviewing the Bigtime plan, Also a mate in Dunedin received a call end of last week from Telecom asking his opinions of the plan and if he was expereincing any issues with it. He has been on Bigtime since Feb 2010 and is having issues with downloading http downloads.

I got a phone call asking how i was going with the plan although it was followed by an attempt to sell me a different toll plan

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D33ZZ

36 posts

Geek

#319032 15-Apr-2010 20:11

Same boat .. youtube seem fine and using download manager is peaking close to 1.2mb for youtube

DravidDavid

1907 posts

Uber Geek

#319035 15-Apr-2010 20:13

Oh this is hilarious!

I can use Ventrilo now! The odd ping spike here and there, but Freelancer works and so does Vent.

I hope you guys keep suffering. Becuase it seems when everyone else has issues, I am fine. xD

skewt

705 posts

Ultimate Geek

#319039 15-Apr-2010 20:24

since these very latest changes to international http speeds

A download that used to take >4 minutes has now been running for about 1 1/2 hours and required 3 resumes to keep it going

Therion11

8 posts

Wannabe Geek

#319046 15-Apr-2010 20:38

I'm noticing the same thing, HTTP downloads from two days ago would peak at around 400-500kb/s mid-day and 800-900kb/s in the middle of the night. Now I'm getting about 90-110kb/s on everything.

Ventrillo was working fine a few days ago, they seemed to have fixed it. But yesterday evening it was unuseable, I was being chain disconnected from the server and hearing maybe 3 seconds of audio every minute.

So I agree with the summary that they've fixed nothing, and made downloading more painful for all.

DravidDavid

1907 posts

Uber Geek

#319047 15-Apr-2010 20:42

110Kb/s is better than 5Kb/s. I would be happy with an unlimited 1Mbit connection.

Everything except for TVNZ On-Demand seems to work. And I don't really use that. So Its good right now. Appart from the odd lag spike, it is dandy.

ArranH

161 posts

Master Geek

#319053 15-Apr-2010 21:06

DravidDavid: 110Kb/s is better than 5Kb/s. I would be happy with an unlimited 1Mbit connection.

Everything except for TVNZ On-Demand seems to work. And I don't really use that. So Its good right now. Appart from the odd lag spike, it is dandy.

I would agree, it seems better than in was a week or so ago (and the month before that) and if that CSR person is right then perhaps they're making the occasional change then watching for how it worked. Its understandable that they will work on their speed management over time, it would just be nice if people were told about it rather than just prompted to change plan.

And CSRs don't lie, they just do what they can while be told very little from higher up :) Though personally I'd rather they just told me they didn't know, rather than try and blame it on the wrong kind of leaves on the tracks :)

DravidDavid

1907 posts

Uber Geek

#319057 15-Apr-2010 21:21

When I last called, they said that there was issues with the plan and they said they were talking details. I did a 10 minute survey listing websites, applications...ect...ect... and she wrote them all down. I will be contacted (doubt it) when there is news on the issue or it is resolved.

But with the experiences I have had in the past...I'm not holding my breath.

Detruire

1611 posts

Uber Geek

#319084 15-Apr-2010 22:11

1Mbps, if it was for everything and didn't require a download manager, wouldn't be too bad.

Yet it's awful as-is. I do need a download manager, to peak at just over 30kBps, and Steam is still updating (at <5kBps) - as it has been for the last half hour.

All-in-all, it appears that they haven't fixed anything, just ruined it more.

rm *

shiroshadows

165 posts

Master Geek

#319101 15-Apr-2010 22:35

I see I'm not the only one that had a significant drop in speed. I'm about to complain and abuse the customer support. But before that.
Anyone care to fill me in on what's happened that has caused this large drop in speed

Therion11

8 posts

Wannabe Geek

#319124 15-Apr-2010 23:06

DravidDavid: 110Kb/s is better than 5Kb/s. I would be happy with an unlimited 1Mbit connection.

Everything except for TVNZ On-Demand seems to work. And I don't really use that. So Its good right now. Appart from the odd lag spike, it is dandy.

100 odd kb/s isnt bad, except when it comes at the cost of everything other than HTTP and bittorrent going through at a wopping 3kb/s.

DravidDavid

1907 posts

Uber Geek

#319128 15-Apr-2010 23:14

Therion11:
DravidDavid: 110Kb/s is better than 5Kb/s. I would be happy with an unlimited 1Mbit connection.

Everything except for TVNZ On-Demand seems to work. And I don't really use that. So Its good right now. Appart from the odd lag spike, it is dandy.

100 odd kb/s isnt bad, except when it comes at the cost of everything other than HTTP and bittorrent going through at a wopping 3kb/s.

I can max my line on anything. But streaming is impossible.

For example: I can't stream the ad at the start of each program at TVNZ On-Demand. But I can use IDM to download it in two seconds flat and watch it 10 times over before it gets to the end of it in my browser.

Is there a browser that picks up multiple streams like a download manager would?

profrink

257 posts

Ultimate Geek

#319131 15-Apr-2010 23:33

Suffering the HTTP speed problems too.

Normally get 600-800 KB/s on HTTP downloads, struggling to get 50 KB/s with a DLM as of this morning.

shreddakj

39 posts

Geek

#319135 16-Apr-2010 00:05

I was on Big Time until january, and then have been on Adventure since then, But I now have someone else living at my house and I can no longer stick to the pathetic 20GB cap. How has Big Time been for playing World of Warcraft, using Skype and Ventrilo been lately?

shiroshadows

165 posts

Master Geek

#319144 16-Apr-2010 00:19

shreddakj: I was on Big Time until january, and then have been on Adventure since then, But I now have someone else living at my house and I can no longer stick to the pathetic 20GB cap. How has Big Time been for playing World of Warcraft, using Skype and Ventrilo been lately?

Probably worse than before as of today. They now manage speeds 24/7
And have made HTTP downloads ALOT slower

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