Telecom Big Time plan trouble thread

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Big Time plan trouble thread

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1907 posts

Uber Geek

#322159 23-Apr-2010 17:01

Hurray! doozy to the rescue!

Would it be possible for you to update us on the changes? I am glad we havn't lost Telecoms presents here in this thread! :)

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shiroshadows

165 posts

Master Geek

#322187 23-Apr-2010 18:38

I wouldn't exactly say they have rescued anything yet.

It's bout one first appearances I've seen regarding the matter where someone has actually said they're doing something about it.

freitasm

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#322192 23-Apr-2010 19:05

Read his post again. It says a lot. Don't disregard *any* participation.

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BigMal

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#322195 23-Apr-2010 19:11

I finally made the jump off Big Time. I'd been on Big Time since about September 2009. It started off excellent, slowly got a bit worse but bearable and then over the last few months it's been worse than dial up.

Last night I was downloading a new skin for my popcorn hour at a massive 2.3kbps per second. It was only a 9MB file and took multiple attempts to download as it kept timing out. I ended up giving up and downloading the file at 6am the next day before I went to work when the traffic wasn't so horribly shaped, it took about 30 seconds to download.

In my experience Big Time, during peak hours, is now only good for light surfing and anything is else is a waste of time.

Is it reasonable to manage traffic to a point where it no longer operates as "Broadband"? I don't think so and I also don't think it's ever going to be fixed.

Whilst Telecom state that the plan is managed what they fail to tell customers is that it's managed to a point of being unusable and it's this that really gets my back up.

I hope it all works out for the rest of you but from what I've experienced it won't, if anything it'll get worse.

Good luck.

Kilack

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#322196 23-Apr-2010 19:12

doozy: Hi all, I've read through this thread and the other ones, thanks for your feedback. As you know Big Time is made possible by managing traffic on the plan. There are a number of challenges to traffic management which can see periods of varied performance. One of which is the development of software specifically designed to circumvent traffic management. This makes it necessary for us to make continual updates to the specific traffic management of the plan and then take time to review the impact of the updates.

Feel free to send me a message if you feel there is something more I should know (beyond what has already been posted).

Thanks
Dean.

Simple question, are the capped 100kbytes http here to stay?

DravidDavid

1907 posts

Uber Geek

#322202 23-Apr-2010 19:40

shiroshadows: I wouldn't exactly say they have rescued anything yet.

It's bout one first appearances I've seen regarding the matter where someone has actually said they're doing something about it.

As long as doozy is still here...We are always rescued. And it isn't the first or second time this thread has drastically helped BigTime.

shiroshadows

165 posts

Master Geek

#322203 23-Apr-2010 19:41

freitasm: Read his post again. It says a lot. Don't disregard *any* participation.

I did not disregard any participation.
Just any mention of participation.

Kilack:
doozy: Hi all, I've read through this thread and the other ones, thanks for your feedback. As you know Big Time is made possible by managing traffic on the plan. There are a number of challenges to traffic management which can see periods of varied performance. One of which is the development of software specifically designed to circumvent traffic management. This makes it necessary for us to make continual updates to the specific traffic management of the plan and then take time to review the impact of the updates.

Feel free to send me a message if you feel there is something more I should know (beyond what has already been posted).

Thanks
Dean.

Simple question, are the capped 100kbytes http here to stay?

Also a question I'd like answered.

Ragic

17 posts

Geek

#322276 24-Apr-2010 00:40

Are the constants peed for online games,then spikes here to stay? The normal ping then everything stops and catches up 20 seconds later is rather crippling.

shiroshadows

165 posts

Master Geek

#322283 24-Apr-2010 01:44

It's almost 2am and with 8 Threads I'm only getting bout 50kB/s
I know it's managed but at this time of day/night
I doubt I'm interferring with anyone elses speed
Therefore should be downloading much much much faster

Crucius

55 posts

Master Geek

#322312 24-Apr-2010 09:41

Well according to steam, I hit a peak download speed of 1.4MB/s, which is pretty impressive considering my line only syncs at 4.3Mbit.

Is it possible the sync speed is increased when traffic shaping is turned off in the wee hours of the morning? Because that's the only possibility I can think of that would explain it.

ArranH

161 posts

Master Geek

#322313 24-Apr-2010 09:46

shiroshadows: It's almost 2am and with 8 Threads I'm only getting bout 50kB/s
I know it's managed but at this time of day/night
I doubt I'm interferring with anyone elses speed
Therefore should be downloading much much much faster

Are you sure its not the source you're downloading from? I've had amazing speeds the past week or two, and I see a lot of people complaining about torrent speeds and on the rare occasion I use them I do notice that the speed can vary greatly depending on so many factors. The same goes for free download sites like mediaupload or whatever they are called.

ArranH

161 posts

Master Geek

#322315 24-Apr-2010 09:50

Kilack:
doozy: Hi all, I've read through this thread and the other ones, thanks for your feedback. As you know Big Time is made possible by managing traffic on the plan. There are a number of challenges to traffic management which can see periods of varied performance. One of which is the development of software specifically designed to circumvent traffic management. This makes it necessary for us to make continual updates to the specific traffic management of the plan and then take time to review the impact of the updates.

Feel free to send me a message if you feel there is something more I should know (beyond what has already been posted).

Thanks
Dean.

Simple question, are the capped 100kbytes http here to stay?

I might have missed it though I think I've read most of the thread, was there ever a confirmation of a 100kB/s speed limit on http??

Kilack

526 posts

Ultimate Geek

Trusted

#322319 24-Apr-2010 10:07

ArranH:
Kilack:
doozy: Hi all, I've read through this thread and the other ones, thanks for your feedback. As you know Big Time is made possible by managing traffic on the plan. There are a number of challenges to traffic management which can see periods of varied performance. One of which is the development of software specifically designed to circumvent traffic management. This makes it necessary for us to make continual updates to the specific traffic management of the plan and then take time to review the impact of the updates.

Feel free to send me a message if you feel there is something more I should know (beyond what has already been posted).

Thanks
Dean.

Simple question, are the capped 100kbytes http here to stay?

I might have missed it though I think I've read most of the thread, was there ever a confirmation of a 100kB/s speed limit on http??

Not officially no, but going by what everyone says in here it is definitely the case.
I would imagine it is because the focus has shifted from p2p these days to the file hosting sites like rapidshare etc.

sbiddle

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#322328 24-Apr-2010 10:43

Crucius: Well according to steam, I hit a peak download speed of 1.4MB/s, which is pretty impressive considering my line only syncs at 4.3Mbit.

Is it possible the sync speed is increased when traffic shaping is turned off in the wee hours of the morning? Because that's the only possibility I can think of that would explain it.

No. Sync speed is the maximum possible speed determined by the connection between your modem and the ISAM/DSLAM.

shiroshadows

165 posts

Master Geek

#322330 24-Apr-2010 10:49

ArranH:
shiroshadows: It's almost 2am and with 8 Threads I'm only getting bout 50kB/s
I know it's managed but at this time of day/night
I doubt I'm interferring with anyone elses speed
Therefore should be downloading much much much faster

Are you sure its not the source you're downloading from? I've had amazing speeds the past week or two, and I see a lot of people complaining about torrent speeds and on the rare occasion I use them I do notice that the speed can vary greatly depending on so many factors. The same goes for free download sites like mediaupload or whatever they are called.

My source was a Megaupload premium

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