Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | ... | 120
165 posts

Master Geek


  #322339 24-Apr-2010 11:51
Send private message

Wait wasn't Megaupload
Was a regular HTTP site. That used to give me atleast a MB/s

1296 posts

Uber Geek

Trusted

  #322399 24-Apr-2010 16:12
Send private message

Does any one know URL to Telecom's Online Support Chat system?

A friend of mine, two days ago had a chat about his connection, and he is not sure how he got into this chat... later he received email to submit feedback about online chat system BUT no link to the system :(

I hoped to chat about BigTime :(




helping others at evgenyk.nz


 
 
 
 


521 posts

Ultimate Geek


  #322412 24-Apr-2010 17:00
Send private message

kobiak: Does any one know URL to Telecom's Online Support Chat system?

A friend of mine, two days ago had a chat about his connection, and he is not sure how he got into this chat... later he received email to submit feedback about online chat system BUT no link to the system :(

I hoped to chat about BigTime :(


That would be great if it existed, i would use that for sure




PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.


165 posts

Master Geek


  #322414 24-Apr-2010 17:16
Send private message

Too many people would abuse it though and it would get overloaded, escially at a time like this
when complaints have probably reached records regarding XT and BigTime

124 posts

Master Geek


  #322453 24-Apr-2010 20:00
Send private message

http://www.nzherald.co.nz/connect/news/article.cfm?c_id=1501833&objectid=10637764

They do have chat support, but I couldn't find a link.

44 posts

Geek


  #322505 24-Apr-2010 23:11
Send private message

There's a chat link off the broadband plans page at https://www.telecom.co.nz/broadband/select/1,10627,205728-204466,00.html

I've had pathetic HTTP download speeds the last few days. Downloading at around 16 KB/s atm, that's with 4 server connections no less.

I wonder if Telecom would let me break my contract and switch to someone else?

165 posts

Master Geek


  #322547 25-Apr-2010 08:17
Send private message

jpfree: There's a chat link off the broadband plans page at https://www.telecom.co.nz/broadband/select/1,10627,205728-204466,00.html

I've had pathetic HTTP download speeds the last few days. Downloading at around 16 KB/s atm, that's with 4 server connections no less.

I wonder if Telecom would let me break my contract and switch to someone else?


You can break your contract with them for one easy payment of $199.99 :D

 
 
 
 


24 posts

Geek


  #322587 25-Apr-2010 10:44
Send private message

I think the final straw came last night as I can't even order pizza online anymore:-) Seems to work early morning (7am) but back to non working state now.
I don't really want to order 12hrs in advance.

24 posts

Geek


  #322602 25-Apr-2010 11:36
Send private message

DravidDavid:
shiroshadows: I wouldn't exactly say they have rescued anything yet.

It's bout one first appearances I've seen regarding the matter where someone has actually said they're doing something about it.

As long as doozy is still here...We are always rescued.  And it isn't the first or second time this thread has drastically helped BigTime.


The real point is he perhaps shouldn't be here but actioning some of the following!
- They should be being upfront and status should be on the Telecom site.
- The broadband helpdesk should also not be ignorant when you ring.
- If they are going to traffic shape ideally some indication of the limits that imposed should be publicised.
- I should not need to hunt round for sites like this to find out that it isn't my setup or specific to me.
The biggest issue is not the problem but the pretending it doesn't exist.

1296 posts

Uber Geek

Trusted

  #322611 25-Apr-2010 12:17
Send private message

traffic management works funny today. I'm downloading free to air russian football game (available for free, so legal), russian and us peers only and at one stage speed was around 800kB/sec. downloaded about 400MB and then back to 100kB/sec :(

http is still limited to 1mbit, but when I first called I said I could not download attachments from my gmail.com account and now speed to that website is not limited... I don't know, but gmail can not be cached localy...

live chat tomorrow with tech support :)




helping others at evgenyk.nz


165 posts

Master Geek


  #322632 25-Apr-2010 13:26
Send private message

Jasonsbx:
DravidDavid:
shiroshadows: I wouldn't exactly say they have rescued anything yet.

It's bout one first appearances I've seen regarding the matter where someone has actually said they're doing something about it.

As long as doozy is still here...We are always rescued.  And it isn't the first or second time this thread has drastically helped BigTime.


The real point is he perhaps shouldn't be here but actioning some of the following!
- They should be being upfront and status should be on the Telecom site.
- The broadband helpdesk should also not be ignorant when you ring.
- If they are going to traffic shape ideally some indication of the limits that imposed should be publicised.
- I should not need to hunt round for sites like this to find out that it isn't my setup or specific to me.
The biggest issue is not the problem but the pretending it doesn't exist.


There must be some sort of Cap
Even though they do say they will not put an artificial cap on.
Cause theres a big difference between managed and a cap.

474 posts

Ultimate Geek


  #322706 25-Apr-2010 16:50
Send private message

What I find curious is some days shaping seems to be on, and some days it seems to be off.

Now this is purely an observation of mine; but if I download/upload very little one day the next day my speeds seem to be much higher than when I have torrented a Linux disk image the day before. Guess I'll look forward to testing this again come April 30 (next Ubuntu release btw) :)

When I seed I get a kick out of helping other Big Time guys in the swarm with the on-net speeds.

Of course, the real question would be why don't I just FTP the release from Citylink, but I like bittorrent's error checking, especially if I have to download 700MBs my usual http speeds.

I can understand that Telecom is trying to stop people 'gaming' the system by being purposefully vauge as to how it shapes traffic, with the added benefit that by being vague about how it shapes big time users it can adjust the system frequently, but it just seems to generate resentment from the users.

17 posts

Geek


  #322712 25-Apr-2010 17:09
Send private message

http://www.youtube.com/watch?v=xa0EsKTkz48
An example of the lag in WoW due to the recent issues. Turn off the music that seemed to find its way on it for some reason.

165 posts

Master Geek


  #322731 25-Apr-2010 18:10
Send private message

What is Telecoms definition of 'managed'

I assume it means when their are alot of people online my speeds will be slower because they take priority (if on a plan other than BigTime)
If so I'm willing to stay up to 2am-9am to test this.
Cause even at 1:50am I was only reaching 50kB/s with 8 threads.

BDFL - Memuneh
65596 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #322738 25-Apr-2010 18:47
Send private message

Congratulations folks! This is now the longest thread on Geekzone, with 1474 replies and almost 100 pages. And still no solution.





1 | ... | 88 | 89 | 90 | 91 | 92 | 93 | 94 | 95 | 96 | 97 | 98 | 99 | 100 | 101 | 102 | 103 | 104 | 105 | 106 | 107 | 108 | ... | 120
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.