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407 posts

Ultimate Geek
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Topic # 46107 5-Nov-2009 18:20
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Last May I moved away from Telecom Broadband as I ultimately needed more bandwidth and at the time they didn't offer lots.

So I went to Orcon had a hard time, now with Vodafone - and it also has had its ups and down(but nowhere as bad as Orcon).

Well back in May I tried to go back with Telecom but at the time they did not have the processes in place to bring our numbers back and I'd have to get a new one.  I've had this number for over ten years so I do not want to lose it.

Yet we were not giving a warning that if we moved our number away from Telecom it would never be able to go back there.

Have they changed this yet?  As I think seeing I am on Telecom wholesale with Vodafone anyways, that I would probably get a better and more stable connection if it was to continue going through Telecoms routers/equipment instead of where it goes through at VF - as they use a different upstream provider.





"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows





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2363 posts

Uber Geek
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Spark

  Reply # 270434 5-Nov-2009 18:25
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Yep, no problems for customers on Telecom Wholesale to return to Telecom Retail.

Porting should be ok too for anyone who may be off net, as long as you're returning to the same exchange and the exchange supports the number range.

Just give 123 a call and they will get right on it for you.

nzbnw







688 posts

Ultimate Geek
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  Reply # 270452 5-Nov-2009 19:36
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I came back after 2 years and got the same number back that I had for years at telecom before..
I could have also ported what was my xnet vfx number to telecom they said if I wanted to as well..

 
 
 
 




407 posts

Ultimate Geek
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  Reply # 270453 5-Nov-2009 19:47
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Thanks guys!

Well since May they must have changed this or the CSR I spoke too didn't know wtf she was talking about.

Looks like I am coming back to Telecom. Had a rough year and a half since I moved away.




"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows





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