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35 posts

Geek


  # 276215 25-Nov-2009 15:22
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Hi Neal,

Did you manage to find a fix to this?

Thanks

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  # 276219 25-Nov-2009 15:27
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brcjackson: Hi Neal,

Did you manage to find a fix to this?

Thanks


I would say this is going to be a much longer time frame on a fix

John

 
 
 
 


426 posts

Ultimate Geek

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Spark NZ
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  # 277715 30-Nov-2009 10:14
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We have identified why customers are unable to use DTMF (Dual Tone Multi Frequency) tones between XT customers. The resolution is not a simple one and we are waiting on one of our suppliers to provide further detail.

This issue only affects XT-XT. XT-AnyOtherNetwork is fine.

@brcjackson, your "reliable source" who said this issue was because we have a "packet data network" was not correct.

Neal




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35 posts

Geek


  # 277720 30-Nov-2009 10:23
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Thanks Neal, I suspected that as it did'nt make sense.

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  # 277730 30-Nov-2009 10:43
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NealR:@brcjackson, your "reliable source" who said this issue was because we have a "packet data network" was not correct.Neal


Very incorrect Vodafone NZ have a packet core



35 posts

Geek


  # 369190 18-Aug-2010 11:23
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Hi Neal,

Any news on this, its becoming a real pain for our customers. Vodafone and the others no problem.
Its affects XT to XT only.

Cheers

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  # 369461 18-Aug-2010 18:26
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brcjackson: Hi Neal,

Any news on this, its becoming a real pain for our customers. Vodafone and the others no problem.
Its affects XT to XT only.

Cheers


Calling Studylink on 09 916 3666 is hit-and-miss with DTMF tones from a mobile, too. I had another fixed line number that didn't work, but I'll have to remember what it was before I can post it.




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  # 369462 18-Aug-2010 18:31
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Calling fastway to book a pickup was hit and miss for me on a XT phone, but fine on slingshot.




Richard rich.ms

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