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393 posts

Ultimate Geek
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Topic # 57925 1-Mar-2010 10:52
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one of my friends recently recieved a text detailing vodafones latest winback offer to her XT phone


"switch 2 our reliable network, bring yr number to Vodafone & we'll cover any termination fees as a credit & give u a FREE mobile.Reply-TXT CALL to discuss"

i work in a Telecom Dealership so she came to me asking if it was legit, now i know the offer is definately for real but i wasnt sure about the text. It came from 499 which lends it the ring of truth

has anyone else recieved it?

also, she recieved this text without asking for it, "unsolicited" as it were. Her number is a ported 021, so then maybe all ported numbers are recieving these?


By the way she isnt taking the offer




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  Reply # 303228 1-Mar-2010 10:55
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I have a ported 021 number and haven't received that message. I'm on the northern RNC, but I don't know whether Vodafone is able to tell that.

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  Reply # 303255 1-Mar-2010 12:53
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I'm guessing that when she was a vodafone customer she ticked a box (or failed to tick a box)somewhere allowing them to contact her for marketing purposes.

They now have perpetual rights to txt spam her as much as they like until she tells them not to, even though she is not a customer of theirs anymore.

the TXT should have also had a bit at the bottom saying something like "TXT STOP to stop recieving these messages". AFAIK if it doesn't have that then it is illegal and voda could be prodsecuted under the anti spamming laws.

 
 
 
 




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Ultimate Geek
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  Reply # 303260 1-Mar-2010 13:04
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i quoted the message in its entirety above, nothing there about stopping the messages




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  Reply # 303279 1-Mar-2010 13:39
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it's not an illegal text, they would have her number from somewhere, whether a contract she signed when she left vodafone had a clause on there saying we can send you anything we want, or she signed up to a spam mailbox from vodafone, they wouldent just send her that for no reason. I HIGHLY doubt Telecom and going to say, HEY, here's a list of our XT numbers, feel free to get them to switch from our poor nOtwork

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  Reply # 303281 1-Mar-2010 13:47
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hellmanisearthon: it's not an illegal text, they would have her number from somewhere, whether a contract she signed when she left vodafone had a clause on there saying we can send you anything we want, or she signed up to a spam mailbox from vodafone, they wouldent just send her that for no reason. I HIGHLY doubt Telecom and going to say, HEY, here's a list of our XT numbers, feel free to get them to switch from our poor nOtwork


if they didn't give an option to unsubscribe,  then it is illegal AFAIK

"All commercial messages must also include zero-cost unsubscribe facilities that must be acted upon within five days. "

http://www.stopspam.net.nz/nzlegislation.htm


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Reply # 303284 1-Mar-2010 14:04
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  • NonprayingMantis:
    hellmanisearthon: it's not an illegal text, they would have her number from somewhere, whether a contract she signed when she left vodafone had a clause on there saying we can send you anything we want, or she signed up to a spam mailbox from vodafone, they wouldent just send her that for no reason. I HIGHLY doubt Telecom and going to say, HEY, here's a list of our XT numbers, feel free to get them to switch from our poor nOtwork






if they didn't give an option to unsubscribe,  then it is illegal AFAIK

Kiss"All commercial messages must also include zero-cost unsubscribe facilities that must be acted upon within five days. "
http://www.stopham.net.nz/nzlegislation.htm



http://www.techday.co.nz/telecommunicationsreview/news/we-built-a-cutting-edge-network-alcatel-lucen/15669/

I guess we will never know if they did or didn't seems a little dodgy if there wasn't an out. But all Vodafones marketing has to be approved, and surely something like this wouldnt of slipped through.

And if she had of signed up yo it then its not spam. It's Vodafone's right.

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  Reply # 303310 1-Mar-2010 15:12
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NonprayingMantis:
hellmanisearthon: it's not an illegal text, they would have her number from somewhere, whether a contract she signed when she left vodafone had a clause on there saying we can send you anything we want, or she signed up to a spam mailbox from vodafone, they wouldent just send her that for no reason. I HIGHLY doubt Telecom and going to say, HEY, here's a list of our XT numbers, feel free to get them to switch from our poor nOtwork


if they didn't give an option to unsubscribe,  then it is illegal AFAIK

"All commercial messages must also include zero-cost unsubscribe facilities that must be acted upon within five days. "

http://www.stopspam.net.nz/nzlegislation.htm



Only if commercial. Spam is illegal in any form, however she would have most likely given permission  to be contacted in the future. 



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Ultimate Geek
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  Reply # 303331 1-Mar-2010 16:14
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well seeing as how she wasnt aware of any subscriptions the issue has been forwarded on. hopefully find out how this happened
to be honest it was a fairly aggresive marketing tactic in any case




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  Reply # 303391 1-Mar-2010 18:00
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Can you please PM me where you sent this to, and the details pls.

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  Reply # 304108 3-Mar-2010 19:46
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A colleague of mine also received one of these, she has a CDMA connected 027 number... so it's a little weird.
If anyone wants a copy of it, or more details PM me.







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Ultimate Geek
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  Reply # 304271 4-Mar-2010 08:50
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doesnt seem to be wide spread, still i wonder where these numbers are coming from.
did your colleague subscribe for it?




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