Guys I have been talking to the producer of Fair Go and they are aware of the complaints. Many people have complained but they said they need more people to come forward and complain, and if they do, then they will run a story on Telecom very soon.
Go here http://tvnz.co.nz/fair-go/feedback-726685 and make a complaint to them RIGHT NOW. They want people who they can call and verify that there is an issue. Please do this so we can get a story against Telecom.