NonprayingMantis: discount for payment in advance or late payment fee. makes no difference, the effect is exactly the same.
I really have no idea what the OP's rant is about. they aren't forcing you to take the offer. You rejected it, as is your right. so what is the problem?
deanos: Is this is some sort of initiation ceremony for a Wannabe Geek, or do you guys really not get it?
farcus: I think everybody here is missing the point. What is with a $99 discon fee on a $60 product?
Cymro:farcus: I think everybody here is missing the point. What is with a $99 discon fee on a $60 product?
Just to clarify, the $99 disconnection fee was more than likely in relation to whatever base access/calling product he has, not the "free" $5 a month product he was being offered.
Sounds to me like a retention scheme, pretty standard all over the world so I have no idea why it should be considered "arrogant", the customer gets something extra free, the company makes that customer more "sticky" and unlikely to take their business elsewhere.
If you don't value the offer, you don't take it up, nobody loses.
If you value the offer and have no reason to think you are likely to leave in the next 12 months anyway, it's win-win.
you were offered a product that you did not value. you turned it down.
what's not to get? It happens to me all the time.
Not entirely sure why it warranted a thread though.
quickymart: Weren't you signing out? I'm confused.