In August 2010, after 21 days without internet and poor phone quality with Slingshot (there had been 5 groups of people even someone very senior coming to my house for repairing), they finally said "You probably should go to other companies...". I then switched to Telecom, everything's working perfectly normal, i have never been so happy about the speed and phone quality. It's just sad as I've been with Slingshot for more than 5 years!
Ive been with slingshot since about 2005 we started on dial up then upgraded to broadband and all was good till AYCE came along. It will be a sad day when i change they really have been a good isp cheap data and awesome speed up untill august last year. so sad.
I have had conflicting advise both ways about if the contract for the PSTN and tolls is enforceable if the AYCE plan was not suitable. I decided not to risk it, as I dont want PSTN anyway since its not really useful, and tolls. Well, they are welcome to have that as a contract since there is nothing to gain by changing to anyone else when you dont make any.
worm9100: As far as service goes since I moved to AYCE speed has gotten worse and I aint paying any ETF to slingshot. All their getting is my final bill thats it. Ill wait to see how the capped plan is in march but I doubt performance will change.
You might want to check the contract you signed. It won't matter that your speed has gotten worse (Which is to be expected on a AYCE plan), they'll be totally in the right to come after you for the ETF..
hellonearthisman: "6. If you are a power user within this plan, we will not single you out and slow you down. There is no abuse pool and no targeted throttling of high volume users. We believe this is against the nature of ?All You Can Eat?."
And indeed they aren't singling out high volume users. They probably stick all the AYCE eat users in the same pool and thus that's why it's so slow. The OP won't get out of the ETF because of that passage.
worm9100: As far as service goes since I moved to AYCE speed has gotten worse and I aint paying any ETF to slingshot. All their getting is my final bill thats it. Ill wait to see how the capped plan is in march but I doubt performance will change.
You might want to check the contract you signed. It won't matter that your speed has gotten worse (Which is to be expected on a AYCE plan), they'll be totally in the right to come after you for the ETF..
Nope, in addition to all the protection that CGA gives you, you are covered by contract law etc. Goods have to be of acceptable quality under the CGA and contract law has all the stuff about meeting of the minds etc. Plain as day the lousy AYCE performance would get you out of any term. The gray area is the forced bundling of other services inorder to get the problem product.
What is acceptable quality for 80 bucks a month with AYCE? Hell for all the imported cheapies I purchased over the years they must be covered by CGA coz in my eyes (objectively) they are not acceptable quality.
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