Can't remember exactly now as I have already changed those DNS servers in my modem. (since I have just moved to Vodafone)
I was using their auto-asssigned DNS before but as advised I have hard coded those DNS servers as what they suggested. Also they said I had an Xtra Residential Pro plan (most expensive one), I can get a static IP from them and route the traffic not through their proxies. This still didn't work.
Also tried OpenDNS for luck - well no luck of course.
But when I turn use a HTTP proxy or a VPN tunel, everything works except being slow.
izomezzo: I'm having problems connecting to guardian.co.uk (was getting slower and slower looks like it's going to stop completely) and asrtechnica.com is dead again today. In Auckland Central. This is getting annoyingly frequent now. Is there a way I can avoid the useless Telecom proxy?
You need a static IP so they can route you off. But for me, even they routed me out of their http proxy, it still didn't work. So sad :(
I am now using my 027 mobile but no Telecom line now (hence no Freedom calling)
I am a Telecom XTRA customer on broadband in the Auckland CBD. For the past several days I have been having intermittent trouble connecting to some web sites including http://arstechnica.com/, http://www.nytimes.com/, and www.npr.org. This happens with the Windows and Mac machines we have at home. The Telecom provided Thomson SpeedTouch ST5x6v6 modem/router has an Internet Connectivity check which shows all is well except the DNS server connections.
I called Telecom tech support and after lots of waiting and explaining I was transferred to a 2nd level support technician. She told me there was a known issue with the Telecom DNS servers not working properly for some customers. I was advised to change my computers' network settings from auto DNS selection to manual IP settings using the Google DNS servers. I have done this and it cleared the problems I have been experiencing.
For reference:
Telecom NZ DNS Server 1 (202.27.158.40) DNS Server 2 (202.27.156.72)
Google DNS Server 1 (8.8.8.8) DNS Server 2 (8.8.4.4)
mail2mm: I am a Telecom XTRA customer on broadband in the Auckland CBD. For the past several days I have been having intermittent trouble connecting to some web sites including http://arstechnica.com/, http://www.nytimes.com/, and www.npr.org. This happens with the Windows and Mac machines we have at home. The Telecom provided Thomson SpeedTouch ST5x6v6 modem/router has an Internet Connectivity check which shows all is well except the DNS server connections.
I called Telecom tech support and after lots of waiting and explaining I was transferred to a 2nd level support technician. She told me there was a known issue with the Telecom DNS servers not working properly for some customers. I was advised to change my computers' network settings from auto DNS selection to manual IP settings using the Google DNS servers. I have done this and it cleared the problems I have been experiencing.
For reference:
Telecom NZ DNS Server 1 (202.27.158.40) DNS Server 2 (202.27.156.72)
Google DNS Server 1 (8.8.8.8) DNS Server 2 (8.8.4.4)
You are so lucky. At the time I was told to hard coded the DNS Servers, those websites I had difficulties with still didn't work.
Some others have the same issue should read this post and try those DNS servers.
But anyway, I still hate caching. I had Xtra broadband for over 4 years and I loved the stability of the broadband before, while still they left me no choice in the end.
I'm with Orcon and over the last few days I was having issues with some sites either not resolving, or taking ages to load.
I had my PC configured to use the Google DNS servers, and my Wireless Access Point and DSL router were set to autoconfigure DNS.
I suspected a DNS issue, and so swapped out the Google DNS servers for the Orcon ones on my PC, and also hard-coded the Orcon DNS servers in both my Wireless Access Point and DSL router.
The difference was immediately noticeable - every site worked - and it may be coincidental, but everything seemed to respond faster, too.
Had four months of Telecom Xtra broadband and DNS problems up until a few weeks ago.
Utilising external DNS settings worked most of the time, but in the end ditched them in favour of NZ Wireless as there was no cable available on the Wellington street. Cost of loss of business was just too great, 3 engineers called out, no admittance that there were DNS issues (or any issues their end) ever, multiple service tickets...yadda..yadda.
Needless to say, thoroughly unamused at the time.
Also - have to wonder if its that opt-in filter for the child prons causing the issues.
danww: I suspected a DNS issue, and so swapped out the Google DNS servers for the Orcon ones on my PC, and also hard-coded the Orcon DNS servers in both my Wireless Access Point and DSL router.
The difference was immediately noticeable - every site worked - and it may be coincidental, but everything seemed to respond faster, too.
That's why every time someone complains about not reaching web sites I ask if they are using the ISP's own DNS. Using third party DNS causes problems on sites that use CDNs.
If using the ISP DNS you should try pinging the problem domain to see if it resolves correctly. If it does then suspect a transparent proxy problem, or international connection problems (but only if every site has problems).
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