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84 posts

Master Geek
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  Reply # 489705 5-Jul-2011 16:12
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Thanks Amber. Look forward to your update.

128 posts

Master Geek


  Reply # 491465 9-Jul-2011 18:17
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Update anyone from Telecom, this is really dragging on . . . there must be some timeframe involved?

 
 
 
 




84 posts

Master Geek
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  Reply # 491874 11-Jul-2011 09:18
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akia: No further update - I'm hoping to get an update at the end of the week.



Any update Amber.. it did look we are close to getting one.  

489 posts

Ultimate Geek
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  Reply # 491875 11-Jul-2011 09:20
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I've asked for an update - waiting on response.

365 posts

Ultimate Geek
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  Reply # 491879 11-Jul-2011 09:36
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Thank you too Amber.
I am sure we all appreciate your update. I hope that some one will simply respond to your query so we all have an answer soon.




mxpress

128 posts

Master Geek


  Reply # 492607 12-Jul-2011 18:57
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Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

7703 posts

Uber Geek
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  Reply # 492612 12-Jul-2011 19:17
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tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..




Regards,

Old3eyes


128 posts

Master Geek


  Reply # 492660 12-Jul-2011 21:01
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old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..


As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but  the last only creates frustration.  I cannot accept that Telecom (or in your case Vodafone) know nothing.  Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them.  I have been a pretty staunch supporter of Telecom but this is wearing thin. 

168 posts

Master Geek
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  Reply # 492664 12-Jul-2011 21:11
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My workmates got a vodafone branded galaxy i9000 and has been running on 2.2 for some time now...


Common telecom pick up the pace...   

7703 posts

Uber Geek
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  Reply # 492763 13-Jul-2011 09:16
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tallmaninthecnr:
old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..



As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but  the last only creates frustration.  I cannot accept that Telecom (or in your case Vodafone) know nothing.  Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them.  


Unfortunately our management is bases in Ozz so what's good for them in Ozz is good for NZ..  You don't want to know how much some of our fone bills are  with the crappy plan we are on..




Regards,

Old3eyes


489 posts

Ultimate Geek
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  Reply # 492832 13-Jul-2011 12:18
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The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.

7703 posts

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  Reply # 492850 13-Jul-2011 12:54
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Thanx for the update..




Regards,

Old3eyes


489 posts

Ultimate Geek
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  Reply # 492856 13-Jul-2011 12:59
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No problems - sorry it's not better news. Will let you know as soon as there is a date of release.

2280 posts

Uber Geek
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  Reply # 492871 13-Jul-2011 13:44
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akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.


If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.

489 posts

Ultimate Geek
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  Reply # 492875 13-Jul-2011 13:48
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Bung:
akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.


If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.


That is not the issue. We test to ensure that all services we offer on XT work with the new release.

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