Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


wei



12 posts

Geek


Topic # 86025 29-Jun-2011 22:30
Send private message

Hi,

I had a THOMSON TG585v7 router, but it is now in Australia to be used by my partner. I have one also at home, and was trying to see how to configure it, but I got the message:

You cannot directly edit the service settings of your Thomson Gateway. Please log in as a user that has the necessary privileges and run the Configuration Wizard.

in the configuration area, which I presume is where I am suppose to put in the user and password.

Has anyone successfully configured this router? I telnet into the router and saw that there is a user called tech under the group technicalsupport, but even as an administrator, I am unable to modify that user.

Do I need to do a factory reset before I can gain full access to the router? Or does anyone know what the tech user password is so that I can reconfigure the router?

Thanks in advance 

Create new topic
10191 posts

Uber Geek
+1 received by user: 1636

Trusted

  Reply # 487612 30-Jun-2011 00:04
Send private message

The TG585's have no default username or password to access the configuration, you can add these. It appears that this has been added, so I suggest to factory reset. Hold a pin or paperclip in the reset hole at the rear for about 7 seconds, until all the lights flash and go off.

wei



12 posts

Geek


  Reply # 488272 1-Jul-2011 14:37
Send private message

I found out I had to be disconnected from the internet before I could change my user name and password. But the problem I have another problem now. Does anyone know how I can change the VCI and VPI? It appears this is different in Australia, and the modem that my partner has will not work when she plugs it in.

I haven't had a look at the config file yet, I hope at least if it cant be done through the gui, at least it can be changed either through telnet, or manually configuring the configuration file.

Thanks in advance. 

 
 
 
 


1574 posts

Uber Geek
+1 received by user: 11


  Reply # 488287 1-Jul-2011 15:13
Send private message

I'm sure it's just in the usual "Broadband connection" settings page. You will have to log in as administrator. The default password is admin

I don't actually have one of these modems, but I have set quite a few up for friends.

If I remember correctly, on most settings pages there is a 'view mode', 'details mode', and a 'configure mode'. If it's available for the settings page you are on, it will be in the top right of the page.

Just follow your nose to the correct settings page, and then change to configure mode.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.