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2 posts

Wannabe Geek

Topic # 89041 25-Aug-2011 18:31
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I have a pink Telecom R101 phone. I receive pxt messages but can not view the picture!!!!!!!!!!It says you have a new photo/video message click Go/View to see now. I click ok and nothing happens. Ive scrolled through all the options many times but no mater what I do I can not open the pxts. IS THIS HAPPENING WITH ANYONE ELSE? I have read the manuel and it says to do what Im doing but why are my pxts not opening????? I have so many pxt messages that I can not open and its driving me nuts wandering what they are. GRRRRR can someone please help me???

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210 posts

Master Geek
+1 received by user: 1

  Reply # 512040 25-Aug-2011 19:41
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Scroll down until the link is highlighted, press Options, Use Highlight Object, Link. Then it should open in your phones browser.

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Uber Geek
+1 received by user: 679

  Reply # 512147 25-Aug-2011 22:11
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It helps if you have some credit as well.


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Uber Geek
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  Reply # 512152 25-Aug-2011 22:16
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You can always go to from a regular computer and view it online.

380 posts

Ultimate Geek
+1 received by user: 51

  Reply # 512173 25-Aug-2011 23:37
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Visit a Store or call the Call Centre. They will confirm settings on device, and troubleshoot. Typically this is common where a LightSurf profile reset will solve the issue were you keep getting links instead of an actual in message MMS.

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Wannabe Geek

  Reply # 512336 26-Aug-2011 11:02
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thanks everyone. I rung telecom and they got me to reset my settings and it fixed the problem. Yay

83 posts

Master Geek
+1 received by user: 3

  Reply # 512804 27-Aug-2011 10:25
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Another thing that can fix this - if you've never sent a picture message from your phone before, try sending one first and it usually "enables" receiving as well. Not retroactive though.

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