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7 posts

Wannabe Geek

# 95288 29-Dec-2011 14:18
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Hi there

I wired in my own new phone system and hardwired ADSL filter. The phone worked fine and the Telecom guy came and checked it all as it was a new connection and he was happy. After he left and the broadband was connected i started to get bad static on the line. Before i called telecom in to take a look i thought i should remove my own inline filter to make sure this isn't the problem. I removed my seperate cat6 socket for my broadband and reconnected my standard 2 wire phone socket using the broadband filter i was supplied for my router .....still getting static.

Just wanted to check i am connected to the correct pair as i have forgotten which way round it was when the Telecom guy signed it off.  At the moment it works with the white wire connected to wire 1 and blue wire connected to wire two

Is this as it should be? I'm worried Telecom will charge me if i reconnect this wrong???
Hope this makes sense?  I paid $388 for Telecom to connect and want them to sort this for me


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3197 posts

Uber Geek


  # 562477 29-Dec-2011 14:37
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Some photos might help.

7 posts

Wannabe Geek

  # 562487 29-Dec-2011 15:10
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Cheers Yeah sorry.....made something so simple complicated.

Basically although this problem existed from the install, i havn't been proactive enough and Telecom will treat this as a fault.
I am worried about being charged as i wired the first socket of my installation myself with an inline filter and seperate cat6 socket for broadband. I have removed all that and just have the telecom cable coming up inside my wall directly to a modern telephone jack. I forgot to check which way round the telecom engineer installed the blue and white wire. I think it should be 2,4. I have included close up photo to be sure these are installed as they should be??



3416 posts

Uber Geek

  # 562497 29-Dec-2011 15:29
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Sounds like a job for Cyril7!

(Pins 2 and 5 of a 6pin BT) has it.

7 posts

Wannabe Geek

  # 562613 29-Dec-2011 18:59
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heers for your help. I took a look at the link and still cant quite dicypher if this is correct??? It works!! But is this how telecom would do it?

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