Message notification

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Rickles

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Reply # 1053994 26-May-2014 22:59

>your email provider might be running a spam filter and let the forum messages pass but not the PM notifications, since each message is a different case.<

Yup, I take your point.

R.

Rickles

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Reply # 1054001 26-May-2014 23:10

UPDATE: Just went to my emails' web-based interface and ALL the missing emails were sitting in a Spam Folder !!

No idea why or how that got invoked because (1) it never happened before, and (2) I never created the Spam Folder. In fact there is no provision to to stipulate what is and what isn't spam, so maybe ClearNet/Vodafone recently set up an automated Spam-catch service?

Certainly didn't get any notification of such.

Amyway, I have deleted the Spam Folder and hopefully it won't re-create itself.

Mauricio - if you would please be good enough to PM me another test message in the morning that would be appreciated.

Cheers guys,

R.

Rickles

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Reply # 1054071 27-May-2014 08:31

Thanks for test PM this morning .... but what happened is that ClearNet/Vodafone simply recreated the Spam Folder and held the message again.

I have now forwarded a False Positive notification to Vodafone (see http://help.vodafone.co.nz/app/answers/detail/a_id/21209/~/an-email-from-a-friend-was-marked-as-spam,-how-do-i-resolve-this-(clearnet)%3F for instructions), so we will see what happens.

Am I the only Clear/Paradise/Telstra/Vodafone customer experiencing this?

freitasm

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Reply # 1054074 27-May-2014 08:37

Blame on the ISP. We are always right :P

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Rickles

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Reply # 1054091 27-May-2014 08:50

Absolutely, never doubted it

Rickles

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Reply # 1245586 24-Feb-2015 14:51

UPDATE: Still having my Geekzone Message notification emails dumped into ClearNet Spam Folder !

Have contacted Vodafone again, BUT is there a VF person on GZ who can push this problem in-house?

Cheers,

R.

gzt

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Reply # 1245618 24-Feb-2015 15:13

Probably. A post in their forum would get best coverage.

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