Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7
'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987096 2-Apr-2018 10:21
Send private message

freitasm:

Another xtra example...


@hio77 how can we check what's going on?


Check spam. Otherwise most resolve agents have toolsets to dig deeper.

Dm me a few example xtra accounts and ill raise it for you.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987097 2-Apr-2018 10:22
Send private message

freitasm:

That's when I moved from sending emails from our own server to sending via Office 365 - this is because we now have additional IP addresses for the servers and I wanted to move away from running the SMTP server.  I monitor the server/email quality using Google Postmaster and I can say checks (SPF, DKIM, DMARC) all pass. It seems Spark's email platform is being overzealous.



Totally is the bad setup :P




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


BDFL - Memuneh
61525 posts

Uber Geek
+1 received by user: 12244

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1987104 2-Apr-2018 10:35
Send private message

hio77:
freitasm:

 

Another xtra example...

 

@hio77 how can we check what's going on?

 


Check spam. Otherwise most resolve agents have toolsets to dig deeper.

Dm me a few example xtra accounts and ill raise it for you.

 

 

Would love to but privacy and all that. The users complaining should contact Spark/Xtra directly.

 

Also, thought you'd mention configuration. We have a lot more Gmail and Google Apps emails in our database and Google Postmaster certainly sees no errors. I'm more inclined to think Xtra has something going on:

 





'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987125 2-Apr-2018 11:54
Send private message

freitasm:

hio77:
freitasm:


Another xtra example...


@hio77 how can we check what's going on?



Check spam. Otherwise most resolve agents have toolsets to dig deeper.

Dm me a few example xtra accounts and ill raise it for you.



Would love to but privacy and all that. The users complaining should contact Spark/Xtra directly.


Also, thought you'd mention configuration. We have a lot more Gmail and Google Apps emails in our database and Google Postmaster certainly sees no errors. I'm more inclined to think Xtra has something going on:




The fact that thats 100% is alarming to me. Statistics and all. Tells us 100% is typically an error not the truth.
I highly doubt these are silently filtered Without a bounce back.

My offer was more broad in terms of those affected let me know, rather than asking for examples directly from you. (Unless they are bounces)




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


BDFL - Memuneh
61525 posts

Uber Geek
+1 received by user: 12244

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1987128 2-Apr-2018 12:06
Send private message

The chart is from the receiving side (Google), not the sending side (Office 365). The chart shows that of those messages accepted for delivery (disregard non-existent email addresses), coming from a validated domain, then 100% of what Google received from us checked out.

 

If this chart was from the sending side, then yes, I'd agree with you regarding false deliveries, failing NDN, etc.

 

More information https://postmaster.google.com/ 





2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1987185 2-Apr-2018 15:32
Send private message

Another Xtra account here.

 

I'm not getting any Geekzone emails either.

 

 

 

Happy to supply email address details if required.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1987226 2-Apr-2018 17:23
Send private message

Yesterday I cleaned out my Inbox on my computer so I couldn't use that to see when I received my last notification email from Geekzone.

 

I've just gone  back through my phone and tablet and the 20th of March seems to be the last day I received any Geekzone email. I then looked on the Xtra webmail and that's also the last date any Geekzone emails arrived there either. There's none in the Spam for Trash boxes.

 

It's as if Geekzone isn't sending notifications any more.

 

I've been pretty busy with other stuff so haven't been on here to post much recently. It was only yesterday when I saw replies to threads I'd posted on or started but hadn't got any notifications that I started wondering what was going on.

 

 

 

Edit: Yes, I've checked my Geekzone profile settings.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987241 2-Apr-2018 18:01
Send private message

Technofreak:

 

Another Xtra account here.

 

I'm not getting any Geekzone emails either.

 

 

 

Happy to supply email address details if required.

 

 

@technofreak send through details to me please?

 

 

 

with the above that will be 3 examples collected today. plus @tdgeek.

 

I may need to get examples of emails with no whitelist on to dig further. Will find some time when i'm in the office tomorrow to dig up examples from my end and pass onto the folk who actually deal with emails :)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


BDFL - Memuneh
61525 posts

Uber Geek
+1 received by user: 12244

Administrator
Trusted
Geekzone
Lifetime subscriber

'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987243 2-Apr-2018 18:04
Send private message

freitasm: Thank you!

 

following which i'll totally be told it's all your end i'm sure so i'll probably push those configuration queries that come back at you ;)

 

 

 

#MauricioBrokeIt 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


BDFL - Memuneh
61525 posts

Uber Geek
+1 received by user: 12244

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1987244 2-Apr-2018 18:05
Send private message

@hio77 if needed I can share the Google Postmaster dashboard with you or someone.

https://support.google.com/mail/answer/6227174?hl=en-GB




BDFL - Memuneh
61525 posts

Uber Geek
+1 received by user: 12244

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1987245 2-Apr-2018 18:06
Send private message

But yes, it seems to affect only Xtra from what I see.

It started since I moved from my own SMTP to Office 365 Connector.




'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987247 2-Apr-2018 18:11
Send private message

freitasm: It started since I moved from my own SMTP to Office 365 Connector.

 

 

 

wait, now i see it! it's Microsofts fault!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


2864 posts

Uber Geek
+1 received by user: 491


  Reply # 1987250 2-Apr-2018 18:16
Send private message

If it's any help I got the mention notification (IAW the @Technofreak from hio77) but none of the reply notifications.





Sony Xperia X running Sailfish OS. https://sailfishos.org The true independent open source mobile OS 
Samsung Galaxy Tab S3
Nokia N1
Dell Inspiron 14z i5


'That VDSL Cat'
8940 posts

Uber Geek
+1 received by user: 1962

Trusted
Spark
Subscriber

  Reply # 1987251 2-Apr-2018 18:19
Send private message

Technofreak:

 

If it's any help I got the mention notification (IAW the @Technofreak from hio77) but none of the reply notifications.

 

 

It's only the emails from forums@geekzone.co.nz that seems to be being filtered, mentions come from another address that is fine.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1 | 2 | 3 | 4 | 5 | 6 | 7
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.