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mentalinc

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#251009 4-Jun-2019 19:35
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Hi

 

Just wondering if you could add a confirmation to the page when you arrive at the website.

 

Annoying to fail click the unsubscribe link instead of the new post link and have the subscription removed, particularity given the email doesn't actually name what was subscribed to at all.

 

 

 

thanks




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freitasm
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  #2251478 4-Jun-2019 19:37
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Sorry, I do not understand your request. The emails have the thread subject in the both the body and the subject line.




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mentalinc

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  #2251590 4-Jun-2019 21:29
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When you click on the second link in the email, it unsubscribes without any user confirmation.

 

Also check your PM...




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freitasm
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  #2251596 4-Jun-2019 21:35
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Yes it just unaubscribes you from that thread.

You mean you the thread name in that page?




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mentalinc

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  #2251714 5-Jun-2019 07:17
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Ideally, it would take you to a landing page.

 

Please confirm you'd like to unsubscribe from "title of sub".

 

Click Yes, or No

 

then does whay the button says..




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freitasm
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  #2251719 5-Jun-2019 07:30
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I actually did it the way I like unsubscribes: do it. No questions asked.

 

It is always easy to resubscribe: click the first link in the email and either reply to the thread or click [WATCH TOPIC].




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sidefx
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  #2251742 5-Jun-2019 08:49
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freitasm:

 

I actually did it the way I like unsubscribes: do it. No questions asked.

 

 

 

 

Tend to agree with this, I prefer a one-click unsubscribe, but I can see how OP might mistake the one link for the other.  I know it says

 

"This e-mail was sent because you are subscribed to this discussion at Geekzone. If you want to remove this notification, please click the link below: "

 

just above the link, but perhaps just some text before the link would help avoid accidentally clicking the wrong link?

 

e.g. "UNSUBSCRIBE: https://www.geekzone.co.nz/removeforums.asp?topicid=190840"




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mentalinc

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  #2251788 5-Jun-2019 09:41
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That could help




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freitasm
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  #2252704 5-Jun-2019 23:26
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How is the notification now?




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mentalinc

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  #2253278 6-Jun-2019 19:55
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Looks the same?




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freitasm
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  #2253283 6-Jun-2019 20:00
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mentalinc:

 

Looks the same?

 

 

Are you serious?




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Jase2985
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  #2253296 6-Jun-2019 20:18
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freitasm:

 

mentalinc:

 

Looks the same?

 

 

Are you serious?

 

 

i think he wants a page that says the title of the thread you are unsubscribing from and a unsubscribe button instead of a page that just says when you click the email link:

 

Forum Subscription Management   Your subscription to this discussion was removed

 

but you cant please everyone.

mentalinc

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  #2253319 6-Jun-2019 20:59
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I'm happy with a more clear UNSUBSCRIBE as posted above so we can keep one click...

 

 

 

Below is the email I got today... which is identical to emails earlier in the week...

 

 

I've subscribed and resubscribed to see if that is needed to trigger the new email format?

 

 




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freitasm
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  #2253320 6-Jun-2019 21:00
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Oh, that's the notification for the FORUM WATCH. I can change that too.




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Linux
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  #2253322 6-Jun-2019 21:02
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That email for a new discussion! Not a Reply in a thread

freitasm
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  #2253323 6-Jun-2019 21:04
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Done for that now.




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